Job Description

• Fixed-term
  opportunity until April 2027 — make a genuine impact across the 2026/27
  membership campaign.
• Be the voice
  of the Bombers, connecting supporters to the Club they love.
• Experience professional
  growth and exclusive perks.

About us

The Essendon Football Club - “The
Bombers” - are a professional sporting organisation in the Australian Football
League, home to several teams, including AFL, AFLW, VFL, VFLW and Wheelchair
Football programs. But we’re more than the game. At Essendon, unity binds us.
We firmly believe that our strength comes from standing together as One Club,
embracing our rich diversity, and uniting around a shared purpose. Our passion
fuels every kick, every play, and every decision.

The essence of the Essendon legacy is
deeply woven into the fabric of the Australian sporting calendar, through
significant events such as the ANZAC Day and Dreamtime clashes, underscoring
our commemoration and connection to national identity. Our heritage sets us
apart, shaping our ethos and inspiring our journey. We strive to be better
every day, pushing the boundaries and relentlessly pursuing excellence. But
amidst the intensity of competition, respect remains paramount. We care about
our impact on others, whether it's our teammates, opponents, or our community.
When we ‘Don the Sash’, we do so with unity, passion, excellence, and respect
guiding our every move, Always Striving toward our next triumph on the
premiership stage.

About the role

Ready to turn passion into connection? We’re
looking for Membership Sales Officers to join our Consumer team on a fixed-term
basis until April 2027. Based at The NEC Hangar at Melbourne Airport and
reporting to the Membership Sales Manager, you’ll play a key role in growing
and retaining our passionate member base through proactive, targeted and
friendly phone-based communication.


This is a
fast-paced, KPI-driven sales role where every conversion counts. With a
sales-first mindset, you’ll be driving high volume outbound sales campaigns to
renew, upgrade and acquire new members into the red and black family.

You’ll be the first point of contact for members
and supporters, helping with inbound enquiries across phone, email, and
face-to-face channels, with exceptional customer service, accurate data
handling and a genuine desire to create memorable experiences for our
supporters.

About you

You’re a confident
communicator who enjoys building rapport quickly, asking great questions and
turning conversations into positive outcomes. You may come from sales,
retention, customer service, call centre, sport, membership, ticketing or
another fast-paced service environment — what matters most is your energy,
resilience and commitment to doing great work.

You’ll bring
experience meeting targets, managing high-volume enquiries or calls, and using
systems such as CRM platforms, Outlook, Word and Excel. You’re reliable,
organised and accountable, with the ability to stay calm under pressure and
keep member experience at the centre of what you do.


Experience in a
sporting or member-based organisation, outbound sales, ticketing or Archtics
would be a bonus, but it’s not essential.

If you’re passionate about people,
motivated by goals and excited by the opportunity to contribute to one of
Australia’s most iconic sporting clubs, we’d love to hear from you.

The Perks

• Extra Time Off? Absolutely! On
  top of standard leave, EFC People get up to 10 additional leave days
  each year, aligning with Footy Department mini-breaks or at the discretion of
  our Executive Team.
• Family Comes First. We know family is your priority, and it’s ours
  too. That’s why we offer generous paid parental leave for both primary
  and non-primary carers.
• Fitness & Wellbeing Perks.
  Take care of your mind and body with our Wellbeing program, run in
  partnership with Converge. Plus, enjoy access to our state-of-the-art elite
  fitness facilities and heavily discounted access to Windy Hill Fitness
  Centre for you and your partner.
• Level Up Your Career. At
  EFC, we never stop learning! All team members have access to EFC Learning
  Programs, with face-to-face and online learning designed to support your
  professional growth.
• And That’s Not All!
  Enjoy exclusive discounts from our Commercial Partners, plus two
  Flexi Home & Away memberships giving you access to all Essendon home
  & away games at Marvel Stadium and the MCG Add in free onsite
  parking at our state-of-the-art HQ, The Hangar, and exclusive inner sanctum
  events and experiences!

Please keep reading...

Research
shows that while men apply to jobs when they meet an average of 60% of the
criteria, women and other marginalised folks tend to only apply when they tick
every box. So, if you think you have what it takes, but don't currently meet all
the criteria, please still consider applying.

At the Essendon Football Club, we are
committed to fostering a diverse, equitable, and inclusive workplace where
everyone feels valued and empowered. We welcome candidates of all backgrounds,
experiences, and perspectives to join our team. Our goal is to create an
environment where everyone can thrive and contribute their best work.

To Apply

Please submit
your application as soon as possible as shortlisting will commence
immediately. Please provide your resume and cover letter in PDF format.


With our commitment to promoting and protecting the
safety and wellbeing of children and young people in our care, we undertake
several screening processes to ensure this commitment is upheld. This includes
ensuring all our people hold a valid employee Working with Children/Vulnerable
People check and a satisfactory criminal history record check.

All
applications will be treated with respect and confidentiality, and we endeavour
to provide timely responses.

We
politely ask not to be approached by recruitment agencies at this time.