We are excited to present a fantastic opportunity for dynamic and driven phone sales professionals at one of America's largest retailers in Bowling Green, KY. The ideal Member Services Agent candidate will handle inbound calls relating to membership service and sales. This position is a salary & commission role with great benefits!
& Sales Agent Responsibilities
Provide excellent customer service and sell a variety of memberships; Heavy emphasis on call center sales and up-selling.
Receive and respond to membership inquiries by listening attentively and responding with first class customer service.
Process and receive customer calls and solicit additional sales of various memberships and services.
Provide knowledge to customers by explaining the type of service or membership offered.
Convert customer inquiries to sales through established sales techniques with an emphasis on sales conversion rates.
Validate and update membership accounts with required call and order information.
Perform other duties as assigned.
Minimum Qualifications
High school diploma or equivalent
At least one year in a professional call center setting and sales experience preferred.
Strong interpersonal, verbal/written communication and listening abilities required.
Must have effective organizational skills.
Basic computer knowledge and ability to learn in-house computer programs essential.
Impact Your Future
Matching Candidates and Companies
Northern Impact is dedicated to connecting innovative professionals
in engineering, architecture, retail, marketing/sales, information technology, legal, HR, finance & accounting with growing and like-minded companies.
Organizational Values
Team Collaboration – We treat each candidate and employer as a member of the team. As with any successful team, timely and effective collaboration is paramount. We are dedicated leaders of the recruitment process, ensuring our candidates and employers succeed.
Communication – We ensure candidates and companies are given real-time feedback on the status of the recruitment process to ensure all parties are satisfied.
Culture – Corporate culture and fit are critical to the long-term success of being any hire hired. We are
dedicated to evaluating company culture and validating a candidate’s potential fit in all recruitment's.
Results Orientated – Our goal is to find the right candidate for all of our clients – We succeed
when candidates and clients realize a long-term employment.
Growth – To help facilitate the companies’ growth and revenue with our skilled Professionals.
Impact Your Success
By submitting your resume to us, we’ll keep you up-dated on current opportunities in the job market place. Many of our placed candidates were never actively looking, but made a change because Northern Impact presented a better opportunity to get them to the next level in their career. Your resume is kept confidential and only presented with your permission. We screen companies for you and strive to match your skill, talent and passion to ensure the right cultural and long lasting fit.
Submit Resume to info@northernimpacts.com
For Business inquires call Esther Stenzler : +1 (213) 335-4696
