Job Description

Your Mission, Should You Choose to Accept It

Behind every buzzing coworking space, every smooth check-in and every member who feels instantly at home, there’s someone quietly making it all happen. That someone could be you. As our Member Operations Intern, you’ll keep the engine running across our member spaces, from bookings and tours to solving the little things before they become big things. One moment you’re helping a member get set up for the day, the next you’re spotting ways to make the whole experience even better. You’ll work closely with a team that loves ideas, backs each other up and knows how to keep things moving without making it feel corporate. If you like variety, people and the satisfaction of a space that just works, you’ll fit right in. Bonus points if you’re the type of person who notices the crooked pillow before anyone else does.

In Case You Don’t Know Who We Are

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

What You’ll Do

• Support the day-to-day flow of our coworking and member spaces

• Manage desk and meeting room bookings so everything runs smoothly

• Welcome members, answer questions and help them feel at home

• Lead tours and show people what makes our spaces different

• Spot maintenance issues, restock essentials and keep the space looking sharp

• Jump in to solve operational hiccups as they come up

• Work with the team on smarter ways to improve how things run

What You’ll Have

• You are currently enrolled at a university within the EU

• You are studying Hospitality, Business, Marketing, Sales or something similar

• You bring a hands-on attitude and genuinely enjoy working with people

• You have a sharp eye for detail and stay organised even when things get busy

• You’re comfortable switching between tasks and figuring things out on the go

• You are fluent in Dutch and English. Extra languages are always welcome

• You are available for a full-time internship for 6 months

What We Offer

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future

• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change

• The chance to learn and grow in your role with the potential for future growth

• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!

• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.