Job Description

Drive Growth. Build Community.

Are you passionate about helping people lead healthier lives? Ready to be part of a dynamic team where every day brings new challenges and rewards? Join us at Anytime Fitness as a Membership Consultant and use your energy and enthusiasm to inspire positive change in our members' lives.

About Us

At Anytime Fitness Albion Park, we’re more than just a gym — we’re a community. We’re passionate about helping our members feel supported, connected, and confident on their fitness journey. As part of the BF Fitness Group, you’ll be joining a high-energy, supportive team that takes pride in delivering an outstanding member experience and building a strong local presence.

Anytime Fitness is on a mission to be Australia’s most welcoming gym network. We have taken the Australian franchise sector by storm over the last 17 years and now boast a portfolio of over 600+ gyms and more than 730,000+ members nationally, making it the largest gym network in the country. Anytime Fitness forms part of the Collective Wellness Group, the leader in fitness franchising in Australia. Our team is dynamic, fast paced and they help to make Australia healthier in their roles every day! Our goal is to inspire both our members and staff to be the best they can be.

About the Role

We’re looking for a friendly, motivated Casual Member Consultant to join our Albion Park team. You’ll be the first point of contact for members and guests — creating a welcoming atmosphere, supporting member needs, and helping new people get started. This role is perfect for someone who enjoys working with people, thrives in a fast-paced environment, and is confident with sales. Your main responsibilities will include:

1. Member Experience & Customer Service:

• Greet and engage with all members and guests Create a welcoming, inclusive, and positive club environment
• Assist with enquiries and provide exceptional customer service Build genuine relationships with members

• Follow up enquiries and assist in converting leads into members
• Conduct club tours and confidently present membership options
• Support current promotions and generate referrals
• Contribute to achieving club sales targets

• Maintain high standards of cleanliness and presentation
• Complete daily club checks and support a safe environment
• Report maintenance or safety concerns promptly

• Proactively connect with members on the gym floor
• Support member retention and engagement initiatives
• Assist with in-club events and community activities
• Administration Maintain accurate member records in ClubWise
• Assist with emails, phone enquiries, and general admin tasks

If considered for this role, you might be asked to submit these requirements:

1. Certificate 3 & 4 of Fitness (Preferred but not required)
2. First Aid & CPR
3. Police Check
4. Working with Children Check

Success in This Role Looks Like

• Strong relationships with members and positive feedback
• Consistent contribution to sales and club goals
• A clean, safe, and welcoming club environment
• Active involvement in club culture and team initiatives

What We’re Looking For

• Essential Friendly, confident, and professional communication skills
• Positive attitude with strong initiative
• Ability to work independently and in a team
• Customer service or sales experience (preferred)
• Must be available to work weekends (desirable)

Why Join Us?

• Flexible casual hours
• Be part of a fun, supportive, and high-performing team
• Ongoing training and development opportunities
• Opportunity to grow within the BF Fitness Group
• Work in a community-focused club environment

Ready to Apply?

If you’re passionate about people, fitness, and creating a positive club environment — we’d love to hear from you.

Apply now and join the Anytime Fitness Albion Park team. 💜