Job Description

The Member Services Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, drafting letters & reports, and other additional clerical duties as directed by the agent or associates. We will train the right person!

Job Responsibilities

Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Process customer policy change requests.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Return all phone messages promptly.
Provide exceptional customer service.

Job Requirements

Possess an upbeat, positive and enthusiastic attitude.
Excellent Communication/interpersonal skills.
Confident, self-starter who works well independently.
Professional phone etiquette.
Excellent Spelling and Grammar skills.
Great Customer Service Skills.
Possess an upbeat, positive and enthusiastic attitude.

Schedule: Monday through Friday 8:00am-4:30pm

About Apex Staffing, Inc.

We recognize the importance of focusing on the details, which is why we focus on both the needs of our clients as well as the needs of our candidates. Our clients expect the best from us, and we expect the best of ourselves.

Contact us today to see how our dedicated team of recruiting professionals can help you find the right candidate for your business, or how we can help you find that perfect job.

https://apexstaffing.net

twitter.com/apexstaffingAR

Industry

HR & Recruiting

Company Size

11-50 employees

Headquarters

Little Rock, AR

Year Founded

2015

Website

apexstaffing.net

Social Media