Our core Values are Integrity, Excellence and Responsibility
Key Job Responsibilities Include:
Serve as primary point of contact for inquiries, support, and feedback
Fostering strong relationships between Heritage Co-op and its members
Managing front desk operations; accepting payments, answering/directing calls and emails, escalating sensitive or complex issues to appropriate leaders
Maintaining accurate member records; processing new member applications and updating membership status
Oversee daily administrative tasks
Report building maintenance issues and support safety protocols
Assisting with day-to-day upkeep of the administration building, including ordering supplies, preparing meeting spaces, and ensuring high image standards
Work closely with Executive Assistant and Marketing & Communications, along with other departments as required, to support cross-functional initiatives
Education, Experience, and Other Requirements:
You have a high school diploma, with post secondary education considered an asset
Experience in office administration considered an asset
You have excellent interpersonal skills
You have a strong computer and technical background, including effective working skills of the Microsoft suite and Outlook
You have proven effective communication skills, both verbal and written
You have the ability to work independently as well as part of a Team
Personal Attributes:
Strong customer‑service orientation
Highly motivated & results‑oriented
Honest, trustworthy & ethical
Strong and effective interpersonal & communication skills
Optimizes work processes
Organized, detail‑oriented & strong multi‑tasker
Community‑minded & relationship‑focused
What we offer:
A competitive Compensation and Benefit Package: Our Team Members receive competitive salaries a comprehensive benefits package which includes Group Life Insurance, Short- & Long-Term Disability, Extended Health and Dental. and an employer-contributed pension plan, matched at 6% of salary.
Inclusive Work Environment: At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.
Professional Development: We encourage our team members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.
Additional Offerings: Team Member Purchase Rebate Program, Team Member Volunteer Incentive Program, Home Centre Preferred Pricing, EFAP (Employee and Family Assistance Program), Team Member Fitness Rebate of up to $100 per year towards health/fitness purchases – Heritage Co-op values Team Members’ wellbeing.
At Heritage Co-op, we strive to be an employer of choice by creating a culture our Team Members want to be a part of and supporting a healthy work-life balance.
About Us
Heritage Co‐op 1997 Ltd. is here to serve our members and customers with products and services that help build, feed, and fuel individuals and communities. We are a different kind of business, being member-owned means that any profits are returned to our members and stay in the local economy. We live where you live, work where you work, and help grow the economy right here.
Process close date: Wednesday, October 28th, 2026
We are proud to be an equal opportunity employer, and we are committed to providing reasonable accommodation throughout the recruitment process to ensure an enjoyable candidate experience. Please reach out to the Human Resources team to discuss your needs if you require accommodation.
We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.
