Job Description

About ACS

The Australian Computer Society (ACS) is Australia’s leading professional association for the technology community, representing over 40,000 members across industry, government, and education. Established almost 60 years ago, ACS is a member-led not-for-profit organisation committed to advancing Australia's technology sector. Our mission is to power Australia's technological brilliance, supporting the delivery of government services, enhancing education, and driving innovation and productivity across businesses.

About the Role

Join ACS Victoria and play a key role in delivering exceptional member experiences. We’re seeking a highly organised Member Services Coordinator who thrives in a fast-paced, detail-oriented environment. In this role, you’ll be central to coordinating branch events, ensuring seamless operations behind the scenes, and delivering outstanding customer care across the member journey.

If you enjoy managing multiple priorities, take pride in your organisational skills, and build strong, trusted relationships, this opportunity is for you.

This role is fixed term for 12 months with the opportunity to become permanent in the future.

What you’ll do

• Be a friendly and helpful first point of contact for ACS VIC members
• Build strong member relationships through proactive communication
• Maintain accurate records and databases
• Collaborate with colleagues across ACS to continuously improve the member experience
• Support the planning and coordination of events from start to finish

What you’ll bring

• Experience or study background in business, administration, events, or customer service (including hospitality or retail)
• A positive attitude and a desire to learn and grow
• Strong organisational skills and attention to detail
• Clear, professional communication and confidence engaging with a variety of people
• Ability to manage multiple tasks with a proactive, solution-focused attitude
• A personal interest in technology is an advantage
• Microsoft Office skills
• Familiarity with CRM systems is an advantage (but not essential)
• Valid drivers license and access to a reliable car
• Ability to work outside of normal working hours

Why Join ACS?

When you join ACS, you’re joining a team of professionals committed to advancing Australia’s digital capability. We value diverse perspectives, encourage ideas, and work collaboratively to deliver meaningful outcomes.

Rewards and Benefits

• Flexible Work Environment – Hybrid working arrangements with a mix of remote and in-person collaboration.
• Extra Leave Options – Three gifted days per year, a recharge day, and two floating holidays.
• Professional Development – Access to Skillsoft, MySFIA skills assessment, and a yearly training allowance.
• Engaging Workplace Culture – Inclusive team environment with regular activities, learning sessions, and support.
• Exclusive Membership Benefits – Complimentary ACS membership offering extensive resources and networks.
• Financial & Well-being Support – NFP salary packaging and access to confidential EAP services.
• Family-Friendly Policies – Supportive leave options for parents and caregivers.

How to Apply

Click ‘Apply Now’ and submit your resume.

Please note that successful applicants will be required to undertake police and identity checks as part of the recruitment process.