Position: Member Services Associate
Location/Dept.: Ray & Joan Kroc Corps Community Center, Philadelphia PA
Availability: Immediate
Schedule: PT (up to 19 hours weekly)and FT(up to 40 hours weekly) Must be willing and able to work weekends and evenings as will be required to support the ongoing operations of the Kroc Center.
Reporting Relationship: Welcome Center Supervisor
Salary Grade: $17.00 per hour; 74 Non-Exempt
The Member Services Associate will provide the highest level of customer service to prospects, center members and guests related to facility and membership information, enrollment procedures, ongoing customer satisfaction and membership recruitment and retention.
Requirements: Bachelor of Science or equivalent in Sales and Marketing or related field preferred, with previous a minimum of 3 years’ experience in the sales field. Excellent sales, marketing, research and tracking skills required. Strong customer service and interpersonal communication skills required. The ability to be flexible and accommodating as it relates to scheduling appointments for prospects and the members. Must be able to read write and communicate in English; proficiency in oral and written communication skills. Must have the ability to work and relate well with people. Child Protection Clearances PA Act 153 requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record/Fingerprint Check. Must have an appreciation for and be able to embrace the Mission of The Salvation Army.
Apply Online at:
Member Services Associate in Philadelphia, Pennsylvania | Careers at Philadelphia - Kroc
The Salvation Army Kroc Center
Human Resources Department
4200 Wissahickon Ave, Philadelphia, PA, 19129
No phone calls please.
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.
The Salvation Army’s Mission StatementThe Salvation Army, an international movement, is an evangelical part of the universal Christian church.
Its message is based on the Bible. Its ministry is motivated by the love of God.
Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Released by the Kroc Center Human Resources Department 3/6/2026 Requisition # 2567
We fight with love.
The Salvation Army is an evangelical part of the universal Christian Church. Our message is based on the Bible, our ministry is motivated by the love of God, and our mission is to preach the gospel of Jesus Christ as we meet human needs in His name without discrimination. Every program we offer is rooted in our passion to serve God by serving the lost, the vulnerable, the needy, the poor, the hurting, the helpless, and the hopeless.
Material and spiritual support is our standard - social services delivered with compassion is our model - anyone in need is our prerequisite. Eighty-two cents of every dollar we raise supports our various programs. We are a tax-exempt 501(c)(3) organization, and contributions are deductible for Federal Income Tax Purposes to the extent permitted under Section 170(b)(2) for corporations.
