Job Description

Overview: Our client, the Small Business Association of Barbados, is seeking an organised and customer-focused Member Services Assistant to provide administrative support and assist with delivering services to its members. The successful candidate will help address member enquiries, coordinate activities and ensure the efficient delivery of day-to-day services. Duties and Responsibilities: Respond to member enquiries and provide information on the Association's services and programmes. Assist with membership applications, renewals and maintaining accurate membership records. Provide administrative support, including preparing correspondence, reports and maintaining files. Assist with coordinating meetings, workshops, training sessions and member events. Communicate with members to provide updates and follow up on requests or concerns. Support the day-to-day operations of the Association and perform other administrative duties as required. Requirements Previous experience in an administrative, customer service or member support role Strong written and verbal communication and interpersonal skills. Excellent organisational and time-management skills, with the ability to multitask and prioritise effectively. Proficiency in Microsoft Office Suite and other digital applications. Ability to work independently and as part of a team. Professional, approachable and customer-focused attitude.