Job Description
Are you someone who thrives on meaningful conversations, loves helping others, and enjoys making everyday moments a little more fun? At Summit Credit Union, we’re not just about transactions—we’re about transformation. We’re looking for a passionate, people-first Member Service Teller at our Mount Horeb branch to be the friendly face of our branch and the heartbeat of our member experience.
What You’ll Do
- Greet members with warmth and genuine interest—every interaction matters.
- Handle a variety of financial transactions with precision and care.
- Listen closely to uncover member needs and connect them with the right teammates.
- Educate members on Summit’s products and services to help them manage money more effectively.
- Keep branch operations running smoothly with attention to detail and timeliness.
What You Bring
- At least one year of customer service or sales experience.
- A high school diploma or equivalent.
- Strong interpersonal skills and a knack for building rapport.
- Confidence in using Microsoft Office and basic math skills.
- A sharp eye for accuracy and a commitment to excellence.
What to Expect
- A dynamic environment where you’ll be on your feet, engaging with members.
- Saturday hours required—because our members count on us.
- A team that values inclusion, diversity, and the power of “different makes us better.”
Perks
- Excellent health insurance
- 401K with match
- Paid time off, paid holidays, paid volunteer time, plus birthday PTO.
- Student Loan Payback
- Tuition Reimbursement
- And more!
Why Summit?
We’re co-creators of a workplace culture that connects, inspires, and acts. We believe in making money management easier, more effective, and yes—more fun. If you’re ready to be part of a team that puts people first and service at the center, we’d love to meet you.
Required Statement Sections
- Physical Demands of Position: While performing the duties of this job, the employee is continuously required to stand, walk and sit, and use hands and fingers. The employee occasionally must reach above and below shoulder level, and lift/push/pull and/or carry up to 40 pounds.
- Environmental/Working Conditions: Works in a typical administrative setting with climate control and appropriate lighting. Saturday hours required.
- Equipment Used: Computer terminal/PC, calculator, printer/copiers, telephone.
- Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
- EEO Statement: At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status or any other characteristic protected by local, state, or federal law. We embrace diversity and believe that inclusion is critical to our success as a credit union. Different makes us better. Employment decisions are made based on qualifications, merit, and business need.
