This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Member Service Representative – Bilingual based in the United States.
The Bilingual Member Service Representative delivers exceptional support to members and prospective members in both English and Spanish within a fully remote contact center environment.
In this role, you will assist callers with membership inquiries, banking products, financial services, account questions, and transaction requests.
You will navigate multiple digital platforms simultaneously to provide accurate information, document interactions, and resolve issues efficiently.
Working closely with internal teams, management, and partner organizations, you will help address complex requests and ensure smooth service escalations.
Your ability to communicate clearly, demonstrate empathy, and maintain professionalism will be essential to building trust and improving the member experience.
This position offers a collaborative, procedure-driven environment where service quality, teamwork, accountability, and results are highly valued.
It is an excellent opportunity for a customer-focused professional who combines bilingual communication skills with strong technical abilities and an interest in financial services.
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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Jobgether is an AI-powered career coach and matching platform fixing the broken job search. Remote professionals no longer waste hours applying blindly; instead, they receive a personalized job search strategy, stronger visibility, and curated matches aligned with their skills, flexibility preferences, and career goals.
We flip the hiring model by connecting talent only to roles that truly match, reducing noise for employers and eliminating wasted effort for candidates. Jobgether combines AI coaching, profile optimization, Match Score insights, and the world’s largest remote job database to help people land opportunities faster and with less bias.
Our purpose is to make remote job search guided and intentional.
Our mission is to become the world’s reference platform for remote talent, ensuring no professional remains invisible and every match is meaningful.
