StellerVista Credit Union proudly anchors itself in the Kootenay and Boundary regions of British Columbia, offering a comprehensive range of financial services to communities including Cranbrook, Castlegar, Fernie, Elkford, Sparwood, the Slocan Valley, and Greenwood in the West Boundary. We are dedicated to serving our members providing financial services while focusing on fostering local economic growth by employing residents and reinvesting profits back into our local communities. Our mission is to be more than just a financial institution, but a vital part of the local fabric.
In the spirit of reconciliation, StellerVista Credit Union would like to respectfully acknowledge the land on which we serve our membership and meet is within ʔamakʔis Ktunaxa, the traditional and unceded homelands of the Ktunaxa Nation, as well as the traditional and unceded homelands of the Syilx, Sinixt, and Secwepemc.
If you are ready for an exciting career move to a progressive financial services organization dedicated to cooperative values and exemplary member service, this could be just what you’re looking for. We are currently recruiting for the position of Member Service Representative 3B.
As a Member Service Representative 3B, you will provide an exceptional member experience to business and retail members and contribute to the success of the branch through the achievement of established retail sales goals and the application of member relationship management tools and techniques. You will process account transactions and delivery of credit union deposit and investment products including registered products and services to support members in meeting their financial needs. Also, you will process overdrafts within established policy and authorized limits. Plus, handle initial estate-related inquiries and documentation. You will actively participate in branch product, service campaigns and focus on the attraction, servicing and retention of members through the application of sales and service techniques designed to discover and deliver credit union products and services which help members achieve and maintain their financial health. You will also welcome new business, retail members and initiate the member onboarding process plus model a consistently high level of member-focused, personalized quality service and provide support and assistance to other team members.
Permanent Full -Time – 36 Hours per week with the following schedule:
Tuesday - Thursday: 8:15am-4:45pm
Friday: 8:45am-5:15pm
Saturday: 8:45am-2:45pm
Wage scale: starts from $27.92/hr - $33.85/hr.
Do you have a secondary school diploma plus a minimum of approximately two years related sales and service experience with a Financial Institution in a Member Service Representative role or equivalent?
At StellerVista Credit Union we are proud to offer an employee experience that includes:
The Kootenay region in British Columbia, Canada, offers a breathtaking blend of natural beauty, outdoor recreation, and a welcoming community that makes it an appealing destination for relocation. In addition to its awe-inspiring landscapes, the Kootenays boast stunning mountain vistas, crystal-clear lakes, and lush forests, providing residents with an unparalleled connection to nature. Whether it's skiing in the winter, hiking in the summer, or enjoying the serene surroundings year-round, the region offers endless options of outdoor activities for nature enthusiasts.
The region's rich cultural diversity, artistic expression, and locally sourced culinary scene add to the charm of the Kootenays, creating an alluring lifestyle for those considering relocation to this picturesque region of British Columbia. Whether one seeks adventure in the great outdoors, a sense of community, or a thriving cultural scene, the Kootenay region offers an inviting and enriching environment for individuals looking to make a move.
Job Location – Castlegar, B.C.
Closing Date – Open until filled.
If this sounds like a position for you, Apply Now, and should you have a problem in uploading your resume, please contact us at: employment@stellervista.com
Check out StellerVista’s career opportunities here: Careers | StellerVista Credit Union
We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.
We’re proud of our team. They make us who we are.
At StellerVista Credit Union, in true cooperative fashion, you are a member and an owner. Together, we are part of something bigger, yet local - and Local decision making is how small towns like ours can thrive. Not from corporate or generic solutions - but from tailor made options.
Our commitment goes far beyond money and donations, we are volunteers and advocates for our communities. Our entire team takes pride in demonstrating to care and compassion in the course of providing top-tier professional financial service and advice. Local banking works, and it works better than other options - StellerVista is the case study example of this.
We have branches in Elkford, Sparwood, Fernie, Cranbrook, Castlegar, Slocan Park, and Greenwood. Members living in these remote areas, or anywhere else for that matter, have access to mortgages, small business loans, savings and investing accounts, credit cards, personal loans, wealth management, insurance, and much more - all built on a high-touch, personalized service. One that meets you where you are, and helps you get your goals.
Plainly stated, local banking makes a local impact. Where do you bank?
