Job Description

Job Location: Black Earth Agronomy - Mazomanie, WI 53560

Position Type: Full TimeEducation Level: 2 Year Degree

Salary Range: $20.00 - $25.00 Hourly

Travel Percentage: None

Job Shift: Any

Job Category: Admin - Clerical

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Premier Cooperative is seeking a dependable and customer‑focused Member Service Representative (MSR) to support our Agronomy, Grain, and Feed operations. This role serves as a key connection between our members, sales team, and operations staff by assisting with orders, coordination, documentation, and customer service.

The ideal candidate enjoys working with people, stays organized in a fast‑paced environment, and has an interest in agriculture.

What You’ll Do

• Assist members in person and by phone with agronomy, grain, and feed needs
• Take and process orders accurately for feed, agronomy products, and services
• Prepare tickets, work orders, scale tickets, and other required documentation
• Support grain activities such as scale operations, testing, and recordkeeping
• Maintain accurate records and ensure compliance with company and regulatory requirements
• Communicate customer concerns, questions, or issues promptly to management
• Promote cooperative programs, services, and a positive member experience

Qualifications

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What We’re Looking For

• Agriculture, grain, agronomy, or feed experience preferred (but willing to train the right person)
• Strong customer service and communication skills
• Good attention to detail and basic computer skills
• Ability to multitask and work well with a team
• Positive attitude and willingness to help where needed

Work Environment & Expectations

• Combination of office, scale, warehouse, and outdoor work environments
• Exposure to dust, noise, and seasonal weather conditions
• Ability to lift up to 50 lbs occasionally
• Willingness to work extended or flexible hours during peak seasons

Why Join Premier Cooperative?

• Local cooperative serving local farmers and members
• Variety in day‑to‑day work across agronomy, grain, and feed
• Supportive team environment
• Opportunities to grow your skills and knowledge in agriculture