Job Description

Level: Entry
Job Location: Eastman Agronomy - Eastman, WI 54626
Position Type: Full-Time/Part-TimeEducation
Level: None
Salary Range: $19.00 - $22.00 Hourly

Travel Percentage: None
Job Shift: Any
Job Category: Admin - ClericalPremier Cooperative is seeking a dependable, customer‑focused Member Service Representative to support our Agronomy division. This unique role offers full‑time hours during the busy agronomy season and reduced part‑time hours in the off‑season, making it a great fit for someone who enjoys variety, member interaction, and supporting local agriculture year‑round.
The Member Service Representative plays a key part in delivering excellent service to member‑owners, supporting agronomy operations, coordinating logistics, and keeping seasonal workflows running smoothly.
- Greet and assist member‑owners, customers, and vendors in person and by phone.
- Provide accurate information regarding agronomy products, services, billing, scheduling, and seasonal programs.
- Enter work orders, delivery requests, service tickets, and product sales accurately.
- Process payments, maintain receipts, and assist with questions related to accounts.
- Assist with scheduling custom application, tendering, and product delivery during peak season.
- Communicate daily with applicators, drivers, and agronomy team members.
- Prepare and process seasonal paperwork, blending sheets, application logs, and compliance documentation.
- Support inventory management through data entry, basic tracking, and reconciling incoming/outgoing product.
- Assist with dispatching or coordinating field staff as needed during busy periods.
- Maintain organized records, forms, logs, and daily documentation.
- Support hiring paperwork, seasonal onboarding, and coordination with HR as needed.
- Assist with safety documentation, training compliance checks, and seasonal reporting.
- Contribute to positive teamwork and uphold co-op values.
Seasonal Work Expectations
During Agronomy Season (Full-Time):
- Full-time hours with occasional extended or weekend shifts depending on weather and workload.
- Work in a fast‑paced environment supporting applicators, tendering operations, and daily logistics.
- High volume of member interactions and time-sensitive operational coordination.
Off-Season (Part-Time):
- Reduced, flexible hours based on business needs
- Focus on administrative work, member service, inventory cleanup, and preparation for the next agronomy season.

Qualifications
- Strong customer service and communication skills.
- Ability to manage multiple tasks in a fast-paced, seasonal environment.
- Basic computer proficiency (Outlook, Excel, internal systems).
- Reliability, accuracy, and excellent attention to detail.
Preferred:
- Experience in agriculture, agronomy, co-op operations, or customer service.
- Understanding of crop inputs, custom application, or seasonal agronomy workflows.
Physical & Work Environment Requirements
- Ability to sit, stand, and communicate for extended periods.
- Occasional light lifting (up to 25 lbs).
- Work is primarily office-based, with some exposure to operational/agronomy environments.
Why Join Premier Cooperative?
- Support local agriculture and member‑owners.
- Seasonal variety and cross‑training opportunities.
- Collaborative, community-oriented workplace.
- Competitive pay and flexible off-season scheduling.