YMCA of Dane County

Member Service Professional

YMCA of Dane County  •  Madison, WI (Onsite)  •  4 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.
26
AI Success™

Job Description

Front Desk Staff - West YMCA

PART TIME! Mid-day, Evenings, and Weekends!

FREE YMCA FAMILY MEMBERSHIP!

Are you passionate about making a lasting impact on your community? The West YMCA is currently looking for high-energy individuals with a passion for helping others to join our team!

Our Front Desk Staff are responsible for creating a positive member experience by providing a superior level of customer service to current and prospective members and guests. This position establishes a positive work environment, supervises a dedicated membership team, and greets and interacts with guests in a friendly and professional manner.

WHY the Y? Excellent Benefits!

  • AMAZING retirement plan with unprecedented company contribution
  • Growth opportunities!
  • FREE YMCA Membership!

Responsibilities:

  • Greet members, prospective members, and guests, providing exceptional customer service.
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • New member sign-up.
  • Respond to member questions and concerns in a timely and professional manner

Qualifications:

  • Motivated to maintain an excellent customer service reputation
  • Strong oral and written communication and interpersonal skills
  • Strong attention to detail, organization, and follow-up abilities
  • Ability to work effectively and efficiently in a fast-paced setting
  • High school or equivalent (Preferred)
  • Customer Service: 1 year (Preferred) but WILL TRAIN

The YMCA of Dane County is an equal opportunity employer and we are committed to a diverse and inclusive workforce. We offer equal employment opportunities to all persons without regard to race, color, religion, creed, sex, national origin or ancestry, age, handicap, disability, veteran status or any other classification protected by applicable state law.

YMCA of Dane County

About YMCA of Dane County

THE YMCA OF DANE COUNTY is, and always will be, dedicated to building healthy, confident, connected and secure children, adults, families and communities. Every day our impact is felt when an individual makes a healthy choice, when a mentor inspires a child and when a community comes together for the common good.

With a focus on YOUTH DEVELOPMENT, HEALTHY LIVING and SOCIAL RESPONSIBILITY, strengthening communities is our cause. At the Y, we believe that lasting personal and social change happens when we all work together. Every day we work side-by-side with our neighbors to make sure that everyone, regardless of age, income or background, has the opportunity to be healthy, confident, connected and secure.

At the Y, no child, family or adult is turned away for the inability to pay. We recognize that for communities to succeed, everyone must be given the opportunity to be healthy, confident, connected and secure.

Industry
Nonprofit & NGOs
Company Size
51-200 employees
Headquarters
Madison, Wisconsin
Year Founded
1886
Social Media