Job Description

Essential Functions Sales & Service • Provide exceptional member service to all Members, volunteers, internal employees, and service providers. • Explain products and services to Members to meet their needs. Cross-sells RCU, RCU Investment Services, RCU Insurance Services and RCU Auto Services products and services. • Establish basic products and services for Members. • Provide information to Members’ questions or directs them to the appropriate person or department for assistance. • Safeguard Member information and ensure confidentiality by following established policy and procedures.
Transactions • Complete Members’ transactions accurately and efficiently using established policies and procedures. • Balance cash, checks, and maintain proper documentation.
Teamwork and Other Functions • Attend and contribute to departmental meetings. • Perform branch opening and closing duties. • Perform other duties as assigned. • Complete orders for Credit Union forms and supplies. • Participate in Credit Union committees.

About JBA International

JBA is over 35 year old company leading the way for the future of work, GenAI and digital transformation. Started by two Software Engineers, we have serviced many industries with consulting, workforce, and innovation projects-- Insurance, Banking, Legal, Defense, Entertainment, Tele-Comm and more.

We look at every opportunity as a project whether facilitating connections between talent and companies or working with business owners and executives in how to build automation, improve operations, and build out successful teams.

We hope you can use our page as a resource for current opportunities we have, as well as reaching out with your thoughts on the industry.

Industry

Consulting & Advisory

Company Size

51-200 employees

Headquarters

Pasadena, CA

Year Founded

1988

Website

jba.com

Social Media

Member Service Associate

Job Description

About JBA International