Job Brief
We are looking for a passionate Member Retention Specialist to help us retain our core member base. In this role, you will ensure that our customers are successfully billed every month.
In addition to this, you will be communicating with our members to ensure that they are happy with their experience at our gyms and ensure that their feedback and concerns are heard and managed.
Candidate Requirements
Location: Anytime Fitness SS15 & Anytime Fitness Highpark Kelana Jaya (willing to travel between these two locations)
Inspire Brands Asia is a consortium of Anytime Fitness Asia’s top submaster franchisees, lead investor Exacta Capital Partners, and co-investor Aura Group. It was formed to acquire the Master Franchisee license to the nine countries and territories of Anytime Fitness in Asia, as well as to roll up their respective gym management businesses. The group also holds the rights to introduce the up-and-coming global HIIT sensation SUMHIIT Fitness into Southeast Asia.
Our mission is to enable everyone to benefit from fitness, wellness, and health by inspiring:
People to lead more active lives;
Fitness professionals to have fulfilling careers;
Entrepreneurs to achieve their business goals;
Investors to have a meaningful and diversified portfolio.
