Job Description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are seeking a detail-oriented and proactive Quality Assurance Engineer to support testing, release readiness, and quality validation across business-critical applications. The ideal candidate will collaborate closely with product, engineering, and operations teams to define test strategy, execute test plans, identify risks, and ensure the delivery of high-quality software.

This role requires strong test design and execution skills, clear communication, ownership, and the ability to work effectively in an Agile environment. Strong manual testing experience in Salesforce Sales Cloud is required. Experience with automation, Salesforce integrations, and Agile delivery is preferred.

Job Responsibilities

• Collaborate with product, engineering, and operations teams to create and execute test plans and coordinate release activities.
• Partner with development teams to ensure applications meet business and technical requirements and are delivered with high quality.
• Participate actively in grooming sessions, requirement reviews, and story discussions to understand business intent, identify gaps, and improve testability.
• Create detailed, comprehensive, and well-structured test cases and test scenarios using test management tools.
• Develop and maintain validation strategies for functional and non-functional requirements.
• Execute test plans and report defects, risks, dependencies, and testing outcomes to stakeholders.
• Document, track, and follow through on defects using bug tracking tools to ensure timely resolution.
• Perform regression, integration, cross-browser, and end-to-end testing as needed.
• Support release readiness and post-release validation, including code freeze and post-deployment verification.
• Assist in the maintenance and enhancement of test automation frameworks.
• Contribute to dashboard creation, management updates, and test status reporting.
• Raise risks, blockers, and test impact clearly when requirements change or scope shifts.
• Work closely with developers, BSAs, product owners, and other stakeholders to resolve issues efficiently.
• Continuously improve QA practices, test coverage, and execution quality.

Required Qualifications

• 3 to 5 years of experience in a Test engineering role.
• Strong have manual testing experience in Salesforce Sales Cloud (Salesforce Sales Cloud (Navigation ,validations, Permission sets/groups ,Reports creation etc)
• Strong understanding of the Software Development Lifecycle and Agile methodology.
• Good experience in test case design, test execution, and defect management.
• Ability to think beyond the happy path and design tests for positive, negative, edge, and business-critical scenarios.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to participate constructively in meetings, ask targeted questions, and communicate clearly with stakeholders.
• Strong ownership, follow-through, and attention to detail.
• Ability to work independently while also collaborating effectively across teams.
• Experience preparing dashboards, management updates, and status reports.
• Experience with test automation tools and technologies such as Java, Selenium/playwright, and API testing.

Core Competencies

• Ownership and execution: Consistently drives assigned work to completion with strong traceability and follow-through.
• Business understanding: Can understand the purpose of a feature and validate it against business intent.
• Proactive analysis: Reviews requirements early, identifies gaps, and helps prevent defects before development is complete.
• Test strategy thinking: Focuses on business impact, edge cases, and risk-based testing rather than only volume of test cases.
• Communication and collaboration: Communicates professionally, asks focused questions, and engages productively with stakeholders.
• Continuous learning: Invests in learning the domain, business processes, and technical tools to improve independence and quality.

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented   employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative   workspaces  — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,  full-time. With consistent communication and digital collaboration tools, athenahealth  enables  employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here: athenahealth.com/careers

https://www.athenahealth.com/careers/equal-opportunity