Private Health Management

Member Marketing Manager

Private Health Management  •  $90k - $120k/yr  •  Remote  •  7 days ago
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Job Description

Job Title: Member Marketing Manager
Location: Remote (U.S.)
Reports To: VP of Marketing, Alyssa Gothelf

About Private Health Management

Private Health Management (PHM) supports people with serious and complex medical conditions, helping them obtain the best possible medical care. We guide individuals and families to top specialists, advanced diagnostics, and personalized care. Trusted by healthcare providers and businesses, PHM offers independent, science-backed insights to help clients make informed decisions and access the best care.

About the Role

The Member Marketing Manager will play a critical role in driving member engagement and increasing utilization of PHM’s services across our corporate client base. This role brings a focused, strategic approach to engagement, ensuring that more employees understand and take advantage of the benefits available to them.

You will act as a key connector between Marketing, Account Management, and Clinical teams, improving collaboration and ensuring that both scalable campaigns and client specific initiatives are executed with urgency and precision. This is a highly visible role with direct impact on new case growth and client satisfaction.

What You’ll Accomplish

  • Drive consistent achievement or exceedance of monthly new case enrollment targets through improved engagement strategies
  • Strengthen collaboration and trust between Marketing, Account Management, and Clinical teams
  • Improve client satisfaction by supporting seamless onboarding and ongoing engagement experiences
  • Increase inbound member engagement through campaigns and testing initiatives

How You’ll Spend Your Days

Driving Member Engagement

  • Develop and execute engagement strategies in partnership with RNs and Account Management
  • Support and optimize email sequencing and outreach efforts to drive member activation

Balancing Scalable and Custom Work

  • Manage a mix of broader marketing initiatives and ad hoc client specific requests
  • Develop marketing materials with quick turnaround times while maintaining quality and consistency

Cross Functional Collaboration

  • Partner closely with Account Management and Clinical teams to align on priorities and execution
  • Communicate timelines, expectations, and updates clearly to stakeholders

Testing and Optimization

  • Own and prioritize a roadmap of tests and new ideas to improve engagement and performance
  • Evaluate what is working and iterate quickly based on insights

What You Bring to the Table

Required

  • 5+ years of experience with 3+ years of experience in a B2B2C environment
  • Strong sense of urgency and ownership, with a track record of delivering work quickly and effectively
  • Ability to manage multiple projects and competing priorities while staying organized
  • Experience balancing scalable marketing initiatives with high touch, custom requests
  • Excellent communication skills and ability to manage stakeholder expectations
  • Proactive, self-starter mindset with high engagement and follow through
  • Familiarity with AI and desire to utilize AI tools for efficiency

Nice to Have

  • Experience in healthcare benefits, digital health, or employee engagement marketing
  • Familiarity with Outreach.io or similar email sequencing tools
  • Experience working with cross functional teams including clinical or account management partners

    Read what current Team Members say about working at PHM!

    Compensation

    The target base salary for this position is 90,000 - 120000.

    This base salary is only a part of a total compensation package that also includes: health/dental/vision benefits, annual cash incentive program, 401k with match, flexible PTO, PHM for PHM (our services for you and your dependents) and other benefits. Individual pay may vary from the target range as a number of factors including market forces, experience, location, disparities in market data and other relevant business considerations may all factor into final compensation.

    Location

    This is a remote role requiring that you live in and physically perform all work in the United States.

    Next Steps

    Private Health Management is a remote company with employees around the United States. We’re committed to providing a thoughtful, transparent interview experience and meaningful opportunities to get to know our company, mission, and wonderful teammates through fully remote interviews. If your application is selected for interviews, you’ll hear from a member of our recruiting team to schedule next steps. Interviews will also include: the hiring manager, peers, and often an executive from the department. PHM uses AI-enabled tools at certain points in the recruiting process to help identify and evaluate top talent; however, all hiring decisions are made by human reviewers.

    Have a quick question about the role? Email careers@privatehealth.com or simply apply here.

Anticipated Pay Range $90,000$120,000 USD

Private Health Management

About Private Health Management

For more than 18 years, Private Health Management (PHM) has set the standard in serious and complex care management—ensuring individuals receive the expert support they need while helping employers, captives, and insurance organizations drive superior outcomes and lower costs.

When a diagnosis is life-changing—whether cancer, autoimmune disease, cardiovascular disease, a rare illness, or multiple chronic conditions—PHM ensures clients receive clear, independent guidance to make the most informed health decisions possible.

PHM delivers unparalleled access to world-class specialists, advanced diagnostics, and the most innovative treatments available—anywhere in the world. Our elite team of experienced clinicians and PhD researchers work independently and alongside clients’ existing providers, offering truly unbiased, science-backed recommendations. Free from hospital and insurance affiliations, our sole commitment is to achieve the best possible outcome for every client.

PHM is trusted to improve patient outcomes and reduce the stress and uncertainty that comes with complex care. Clients see 2–4x better survival for late-stage cancers, a 15% reduction in unnecessary treatments, and 70% modification of treatment plans.

From the moment of diagnosis through every stage of care, PHM empowers clients with confidence, access, and advocacy to achieve the best possible outcomes.

Industry
Healthcare & Social Services
Company Size
201-500 employees
Headquarters
Los Angeles, California
Year Founded
2007
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