Job Description

• Become part of AAA’s established & trusted brand! We’ve been serving our members for over 100 years

• Leads are provided

• Monthly and Quarterly bonus potential

• Computer equipment provided by AAA Club Alliance

• An in-house virtual training program

AAA Total Rewards Package includes:

• The starting base compensation for this position is $16.10 to $37.58 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.

• This position is eligible to earn uncapped monthly bonuses, with average bonus pay of $532.00 per month.

The ideal candidate will have:

• High school diploma or equivalent

• 2+ years of insurance sales experience

• 1+ years of outbound call center experience preferred

• Active Property and Casualty license

• Schedule Requirements: Mon – Fri, 9:00am to 6:00pm EST, optional Saturday hours for over time (9:00am to 2:00pm EST)

The primary duties of the Member Insured Sales Agent are to:

• Perform outbound dials based on provided lead lists, consisting of targeted customers and members who have a high propensity to buy to meet new business goals.

• Complete sales of insurance products by qualifying applicants, following leads, soliciting business, counselling customers concerning coverage and/or policy changes, quoting insurance rates, and accurately completing new insurance applications.

• Coordinate new lead distribution with management and other associates. Including all account detail. Maintain lead distribution log.

• Provide comprehensive and detailed insurance reviews to members, potential new clients and existing clients. Service includes insurance coverage review, quotes, and accuracy in rating to ensure client’s needs are met.

• Execute and facilitate Insured’s service requests when appropriate based on the team’s objective of first call resolution.

• Maintain current underwriting and marketing information by carrier to ensure compliance standards.

• Anticipate and execute on account rounding and cross-selling opportunities. Sell new memberships and other AAA products to support the club’s goal of highly engaged member insureds.

• Provide coverage and support for all incoming phone calls and be accountable for performance expectations for outbound call volume.

Full time Associates are offered a comprehensive benefits package that includes:

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category:

Insurance