ROOMS by Fattal

Member Experience & Operation Specialist

ROOMS by Fattal  •  Tel Aviv, IL (Onsite)  •  5 months ago
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Job Description

About us:

ROOMS by Fattal is a rapidly growing brand offering inspiring shared workspaces with a boutique, luxurious urban hotel atmosphere in the most central locations in Israel. Our Member Community include corporate firms, startups, small businesses, talented entrepreneurs, and freelancers located across more than 13 key locations throughout Israel. We've set a new standard for coworking spaces, providing productivity, comfort, inspiration, and unique working relationships for our Member Experience.

About the Opportunity:

Join our amazing team and become part of a dynamic and innovative company in the field of coworking spaces. We are looking for a Member Experience & Operation Specialist who is passionate about service, organization, operations, and nurturing experience life in our spaces. If you have strong interpersonal skills and the ability to work in a fast-paced and challenging environment, this is your opportunity!

Responsibilities:

  • Community Relations Management: Be the vibrant spirit of the space and the primary contact point for experience members and guests, addressing their needs and requests.
  • Maintenance and Operations: Ensure the smooth and proper operation of the space, including working with suppliers and managing purchase orders.
  • Administration: Manage client onboarding, handle invoices.
  • Internal Communication: Collaborate with the experience management team as well as operations, maintenance, and accounting teams.
  • Fostering Community Life: Create a pleasant and nurturing environment,
  • including organizing events and activities that strengthen and unite the community.

Requirements

Requirements:

  • 2+ of experience in office management/front desk customer service or a relevant field.
  • High service awareness.
  • Strong organizational and planning skills.
  • Versatility and dynamism.
  • Task-oriented.
  • Excellent verbal and written communication skills.
  • High interpersonal skills.
  • Proactiveness and caring.
  • Ability to work in a team.
  • High work ethic.
  • Bachelor's degree - an advantage.

ROOMS is an equal opportunity employer.

ROOMS by Fattal

About ROOMS by Fattal

ROOMS presents a unique new co-working space concept designed to take the global business to the next level.

Fattal Hotels has long been the preferred choice of business travelers all over Israel and Europe, providing exceptional accommodation in superb locations. Now, ROOMS supplies innovative, inspiring business spaces that draw on the very best aspects of the world's finest hotels. Catering to the needs of freelancers, startups, SMBs, and major corporations alike, we deliver the optimal combination of flexibility, full service, and affordable rates.

Each ROOMS location enables members to access a range of top-notch hotel-style amenities while offering business guests convenient workspaces that suit any need. Flexible private offices and desks are available, as well as hot desks, accommodating solo workers in addition to small and large teams. ROOMS is designed to provide absolute comfort and convenience, down to the smallest detail, with amenities ranging from meeting rooms and super-fast internet to luxury services, such as a community concierge, gym, rooftop terrace, various dining options, and much more.

Business Phone: *2433

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Tel Aviv, IL
Year Founded
2018
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