Job Description

Job Location: Hope Valley Country Club - Durham, NC 27707
Position Type: Part-Time (Less than 30 hours a week)
Salary Range: $18.00 - $20.00 Hourly

Position Summary
The Member Events & Engagement Coordinator plays a key role in fostering a welcoming, vibrant club culture by planning and executing engaging member events, supporting clear communication, and collaborating on food and beverage offerings that enhance the member experience. This position serves as a connector between members, committees, and departments, ensuring a consistent, positive experience across all club facilities while supporting member satisfaction and retention.
Key Responsibilities
Member Engagement & Experience
- Create a welcoming and inclusive atmosphere for members and guests across all club facilities
- Organize and support all in-house member events, including mixers, tournaments, dining events, and social activities
- Actively manage and respond to member feedback to enhance the overall club and dining experience
- Support member retention efforts through thoughtful engagement and personalized interactions
Event Planning & Execution
- Develop, plan, and execute in-house member events that build community and reflect member interests
- Be present at member events to welcome attendees, assist with logistics, and serve as a club ambassador
- Coordinate event details with internal teams to ensure seamless execution
Food & Beverage Development
- Collaborate with the Food & Beverage team on menu development for member events, dining promotions, and special club functions
- Assist in conceptualizing event menus that align with member preferences, seasonal offerings, and club standards
- Gather and relay member feedback related to menus, pricing, and dining experiences to support continuous improvement
- Support tastings, menu presentations, and approvals as needed
Communication & Liaison
- Serve as a primary point of contact for member inquiries related to events, dining events, and engagement initiatives
- Relay member feedback and insights to leadership and relevant departments
- Act as liaison for the Experience Committee, supporting communication and collaboration
Collaboration
- Work closely with Department Heads, Food & Beverage, Marketing, Events, Golf Operations, and House Committees
- Ensure alignment across departments and help streamline communication efforts
Marketing & Communications Support
- Assist with membership promotions, dining promotions, and communication campaigns through the club website, app, and newsletter
- Support digital communication efforts with clear, engaging, news-style writing
Social Media Support
- Assist with content creation, organization, and scheduling across social media platforms
- Support engagement and community-building through consistent and thoughtful posting, including food-and-beverage-focused content
Skills &

Qualifications
- Strong Interpersonal Skills: Ability to build trusted relationships and professionally navigate a wide range of member personalities
- Communication Skills: Proficiency in news-style writing, digital content creation, and clear verbal communication with members and teammates
- Food & Beverage Awareness: Understanding of hospitality service standards, menu concepts, and member dining expectations
- Technical Proficiency: Familiarity with CRM systems, club management software, Microsoft Word, PowerPoint, Excel, and Canva
- Education: Bachelor’s degree preferred in hospitality management, business, communications, or a related field