Job Description

Job DetailsJob Location: Hope Valley Country Club - Durham, NC 27707Position Type: Part-Time (Less than 30 hours a week)Salary Range: $18.00 - $20.00 HourlyPosition Summary
The Member Events & Engagement Coordinator plays a key role in fostering a welcoming, vibrant club culture by planning and executing engaging member events, supporting clear communication, and collaborating on food and beverage offerings that enhance the member experience. This position serves as a connector between members, committees, and departments, ensuring a consistent, positive experience across all club facilities while supporting member satisfaction and retention.
Key Responsibilities
Member Engagement & Experience
Create a welcoming and inclusive atmosphere for members and guests across all club facilities
Organize and support all in-house member events, including mixers, tournaments, dining events, and social activities
Actively manage and respond to member feedback to enhance the overall club and dining experience
Support member retention efforts through thoughtful engagement and personalized interactions
Event Planning & Execution
Develop, plan, and execute in-house member events that build community and reflect member interests
Be present at member events to welcome attendees, assist with logistics, and serve as a club ambassador
Coordinate event details with internal teams to ensure seamless execution
Food & Beverage Development
Collaborate with the Food & Beverage team on menu development for member events, dining promotions, and special club functions
Assist in conceptualizing event menus that align with member preferences, seasonal offerings, and club standards
Gather and relay member feedback related to menus, pricing, and dining experiences to support continuous improvement
Support tastings, menu presentations, and approvals as needed
Communication & Liaison
Serve as a primary point of contact for member inquiries related to events, dining events, and engagement initiatives
Relay member feedback and insights to leadership and relevant departments
Act as liaison for the Experience Committee, supporting communication and collaboration
Collaboration
Work closely with Department Heads, Food & Beverage, Marketing, Events, Golf Operations, and House Committees
Ensure alignment across departments and help streamline communication efforts
Marketing & Communications Support
Assist with membership promotions, dining promotions, and communication campaigns through the club website, app, and newsletter
Support digital communication efforts with clear, engaging, news-style writing
Social Media Support
Assist with content creation, organization, and scheduling across social media platforms
Support engagement and community-building through consistent and thoughtful posting, including food-and-beverage-focused content
Skills & Qualifications
Strong Interpersonal Skills: Ability to build trusted relationships and professionally navigate a wide range of member personalities
Communication Skills: Proficiency in news-style writing, digital content creation, and clear verbal communication with members and teammates
Food & Beverage Awareness: Understanding of hospitality service standards, menu concepts, and member dining expectations
Technical Proficiency: Familiarity with CRM systems, club management software, Microsoft Word, PowerPoint, Excel, and Canva
Education: Bachelor’s degree preferred in hospitality management, business, communications, or a related field
Qualifications