Part-time Member Card Machine Operator responsible for processing an average of 10,000 Medi-Cal membership cards per day, troubleshooting card production equipment, performing quality checks, and working in a secure, high-volume production environment. This role supports the Claims Department by ensuring accurate and timely fulfillment of initial and replacement Benefit Identification Cards.
11135 Trade Center Drive, Suite 100
Rancho Cordova, CA 95670
100% On-Site
Part-time, Monday–Friday
5:00 AM – 11:30 AM
20.00 per hour
Paid sick leave based on state regulations after 90 days of employment
Medical, dental, and vision coverage after a waiting period (60% paid by Fortuna)
Free TeleMedicine and Mental Health support for all employees and their families
Additional voluntary benefits: Group Life Insurance, Accidental Insurance, Critical Care, Short-Term Disability
Process an average of 10,000 membership cards per day in alignment with production expectations.
Produce and mail initial and replacement plastic Benefit Identification Cards for enrolled Medi-Cal members.
Operate card production equipment, including loading materials, downloading program files, adjusting machine settings, and ensuring proper function.
Perform routine equipment maintenance and troubleshoot machine issues to minimize downtime and maintain productivity.
Conduct continuous quality control checks to ensure accuracy, compliance with job specifications, and secure handling of all materials.
Prepare completed cards for mailing and ensure all outgoing materials meet production and quality standards.
Log, track, report, and securely destroy undeliverable cards in accordance with established procedures.
Handle confidential data following established security protocols and departmental guidelines.
Maintain organized workflows and complete all assignments on schedule with high-quality output.
Collaborate with team members while also independently managing workload in a high-volume, secure production environment.
Ability to work in a secure, high-volume production environment.
Experience operating automated inserting or card production equipment strongly preferred.
Proficiency with PCs and standard applications (Outlook, Word, Excel).
Ability to multitask, prioritize, and work independently while contributing effectively to a team.
Strong problem-solving skills with the ability to troubleshoot equipment and adjust settings as needed.
Strong attention to detail and commitment to ensuring quality and accuracy.
Ability to lift up to 50 lbs and stand/walk for the majority of the shift.
Fortuna operates as a staffing agency that sources, screens, and presents candidates for employment opportunities on behalf of our clients. Founded in 2012 by practicing professionals with more than 50 combined years of experience, Fortuna is headquartered in McClellan, California, with offices in Los Angeles, New York, the Philippines, and Israel.
Fortuna participates in multiple California service agreements, including CMAS, ITMSA (Tier 2), and the CalPERS SpringFed Pool, as well as municipal and large corporate vendor pools.
Career Site: www.gofortuna.com
Fortuna Business Management Consulting (Fortuna BMC) is an IT consulting and staffing company, comprised of Senior Consultants all of whom are committed to excellence in providing the most efficient and innovative information technology solutions customized to our clients’ specifications. Some of our Information Technology capabilities include Enterprise Resource Planning (ERP), Data Security, Custom Software Development, Project Management, Business Process Engineering (BPE), Solution Architecture and Organizational Change Management.
Recruiting and staffing are also a big part of our capabilities. We are your go-to partner for on-demand team building, wherein we build consulting and implementation teams including project managers, business analysts and engineers, specific on the business needs. We are able to recruit nationally and deliver locally, providing teams and candidates within 24 - 72 hours.
Additional to what we do, Fortuna also offers Remote Support Services including offshore call center, help desks and custom software support; with remote offices currently located in the Philippines and Israel.
Fortuna BMC is a Historically Underutilized Business Zone (HUBZone) and certified Service-Disabled Veteran-Owned Small Business (SDVOSB) with the federal government. Fortuna BMC is also a certified Disabled Veteran Business Enterprise (DVBE) in all Los Angeles entities, a certified Veteran-Friendly Business Enterprise (VBE) in Ohio, a certified DVBE in California, and a certified SDVOB in New York.
