Community Health Development Partners

Member Associate

Community Health Development Partners  •  Omaha, NE (Onsite)  •  4 days ago
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Job Description

As a Member Associate at Bloc Fitness, you will be the first point of contact for members and guests, providing exceptional customer service while promoting a welcoming and engaging fitness environment. You will assist with membership inquiries, process transactions, and ensure members have a seamless experience.

Responsibilities:

  • Greet and assist members and guests with a friendly, professional attitude.
  • Process membership sign-ups, renewals, and cancellations.
  • Offer and lead tours to prospective members.
  • Answer phone calls and respond to inquiries about memberships, programs, and amenities.
  • Maintain an organized and clean front desk area.
  • Assist with billing, payments, and basic account troubleshooting.
  • Promote and sell fitness center services, including personal training.
  • Support member retention efforts by engaging with members and addressing concerns.
  • Enforce facility policies and ensure a safe and respectful environment.
  • Assist with event coordination and member engagement initiatives.
  • Perform light administrative and maintenance duties as needed.

Requirements

Qualifications:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Basic computer skills and familiarity with membership software a plus.
  • Passion for health, wellness, and fitness.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
Community Health Development Partners

About Community Health Development Partners

Community Health Development Partners (CHDP) is committed to bringing high-quality recreation, wellness, and medical services to the communities who need it most. Our aim is to increase opportunities for all people to ensure all communities have the opportunity to "BE WELL, TOGETHER". Our expertise in racial disparities, inclusive leadership, healthcare, real estate development, recreation management, and capital solutions allow us to develop and operate state-of-the-art community-focused campuses and centers across the country.

Access to recreational, wellness and healthcare services, is a significant problem for members of low-income, rural and medically underserved communities. Studies show that members of these communities are more prone to serious illness and preventable disease and death. Without a quality healthcare infrastructure, these communities simply cannot get healthier. Without a healthy community, education, advancement and prosperity become even more difficult to achieve.

Industry
Healthcare & Social Services
Company Size
11-50 employees
Headquarters
Omaha, Nebraska
Year Founded
2020
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