Marine Credit Union

Member Advocate

Marine Credit Union  •  Des Moines, IA (Onsite)  •  2 hours ago
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Job Description

Join a Credit Union That Truly Puts People First

Are you someone who loves connecting with people, solving problems, and making a meaningful impact in your community? As a Member Advocate I, you’ll be the friendly face and trusted guide who helps our members reach their financial goals. If you’re looking to grow your career in a supportive, mission‑driven environment, this role is made for you.

What You’ll Do

  • Welcome and support members, ensuring every visit is a great experience
  • Build genuine relationships and learn about members’ financial goals
  • Perform account transactions and assist with digital banking tools
  • Basic account opening
  • Educate members about products and services that support their financial success
  • Make meaningful outreach calls to strengthen member relationships
  • Collaborate with a supportive branch team that celebrates shared success

What You’ll Bring

  • A passion for helping people and delivering outstanding service
  • Excellent communication and problem‑solving skills
  • Comfort with computers and eagerness to learn new systems
  • Cash handling or banking experience is a plus (not required)
  • Bilingual applicants strongly encouraged to apply

Why You’ll Love Working Here

We’re committed to supporting both the personal and professional well‑being of our employees. Benefit highlights include:

  • Medical, Dental, and Vision insurance
  • 401(k) with immediate employer match
  • Maternity and Paternity PTO
  • Community Service PTO
  • Employee banking perks
  • Health Savings Account (HSA) with employer contribution
  • Company‑paid training and development opportunities
  • A mission‑driven culture that puts people first
  • A collaborative team environment with clear pathways for growth

Education

  • High school diploma or equivalent preferred

If you’re ready to make a difference every day, we’d love to meet you!
Apply today and help us build brighter financial futures together.

Marine Credit Union

About Marine Credit Union

Marine Credit Union is a community-focused credit union serving 53 counties across Wisconsin, Minnesota, Iowa, and Illinois. Our mission is to empower individuals to transition from financial need to ownership while giving back to our communities. With 17 locations, we support 80,000 members with the dedication of our 400+ exceptional employees.

At Marine Credit Union, we prioritize our employees, believing that by treating them exceptionally well, they will, in turn, provide outstanding service to our members. We take pride in our recognition as a Great Place to Work-Certified™ organization and being accredited by the Better Business Bureau. Additionally, we are proud members of the Juntos Avanzamos network.

Discover more about Marine Credit Union by visiting our website or connecting with us on social media. Join us in our commitment to financial empowerment and community support.

Industry
Finance & Insurance
Company Size
201-500 employees
Headquarters
La Crosse, Wisconsin
Year Founded
1949
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