Job Description

Sofitel - Chic, Passionate, Indulged, Special. Experience the very best of modern luxury at Sofitel Auckland Viaduct Harbour. Here you can indulge in a decidedly chic encounter that combines the spirit of Aotearoa with the French Art de Vivre.

The unmistakable influence of fashion has imbued Sofitel with a couture approach to service, from the fine attention paid to the smallest detail, to the elaborate flourishes that enchant and delight guests. As proud “Ambassadors” of l’Art de Vivre around the world, we are committed to delivering hospitality excellence and heartfelt service, in a manner that is tailor-made to our guests

We are looking for ambassadors to join Sofitel Auckland Viaduct Harbour as Full-Time Meetings & Events Sales Coordinator The ideal ambassador has a strong eye for detail, a genuine passion for delivering magnifique luxury experiences, and a commitment to being part of a warm, high-performing team.

What you’ll be doing:

You’ll be the go-to person once events are confirmed, owning the coordination process and bringing events to life.

• Manage the end-to-end coordination of small to medium events, from proposals through to delivery and billing
• Act as the main contact for clients, building strong relationships and ensuring a smooth experience throughout
• Prepare accurate event orders (BEOs) and ensure clear communication with operational teams
• Work closely with F&B, operations and external suppliers to deliver high-quality events
• Support the sales team with enquiries, site inspections and showcasing event spaces
• Identify opportunities to upsell and maximise revenue throughout the planning process
• Maintain accurate records and pipelines using CRM and sales systems

Qualifications

What you bring:

You’re organised, proactive and thrive in a fast-paced environment where no two days are the same.

• 1–2 years’ experience in events, hospitality or a similar environment
• Strong attention to detail and ability to manage multiple priorities
• Confident communication skills and a client-first mindset
• A proactive approach with the ability to work independently
• Energy, positivity and a genuine passion for events

Additional Information

Additional Information

• Benefits Your Way - Incredible Accor Heartist Benefits - discounted Food & Beverage + Accommodation Worldwide
• Complimentary meals on shift
• Accor's Parental Leave Scheme - up to 12 weeks of extra paid leave
• Access to our Employee Assistance Program