Job Description

The Meeting Services Support role is responsible for ensuring conference rooms, meeting spaces, and office events are prepared, organized, and fully functional for daily business operations. This position supports internal teams by coordinating room setups, technology readiness, and maintaining a professional meeting environment.

Essential Duties and Responsibilities:

• Set up, configure, and break down conference rooms and event spaces in accordance with meeting and event requirements.
• Provide power solutions for meetings, including extension cords, power strips, and floor/under-table connectivity as needed.
• Coordinate, set up, troubleshoot, and resolve audio-visual issues, including displays, projectors, microphones, speakers, and video conferencing systems.
• Perform routine inspections of conference rooms and meeting areas to ensure cleanliness, functionality, and readiness.
• Respond promptly to on-demand meeting support requests and last-minute changes.
• Communicate with vendors, facilities teams, and IT support as necessary.
• Escort and monitor vendors, contractors, and service providers within the building as required.
• Assist with event support in common areas, training rooms, and executive spaces.
• Support shipping and receiving operations when needed, including receiving deliveries, setting up equipment, and coordinating logistics.
• Maintain inventory of meeting room equipment
• Provide professional customer service to employees, guests, and executives during meetings and events.
• Always follow building safety procedures and operational protocols.
• Occasional early morning, evening, or overtime support for special events or executive meetings.
• Perform other duties as assigned by supervisors.

Preferred Skills

• Experience supporting executive-level meetings.
• Knowledge of conference room booking systems
• Ability to work independently and respond quickly to urgent requests.
• Strong problem-solving and time management skills

Requirements

• High school diploma or equivalent.
• 1-3 years of office support, hospitality, facilities, or meeting services experience preferred.
• Strong organizational and multitasking skills
• Excellent customer service and communication abilities
• General computer knowledge – MS Windows, MS Word, and MS Excel.
• Familiarity with audiovisual and conferencing technologies
• Ability to stand for long periods of time, lift, carry (up to 60 pounds), stoop, bend, kneel, climb, crawl, push, pull, or perform other physical activities.
• Ability to take initiative and learn new job scopes (when needed)
• Professional appearance and strong attention to detail
• Pass all pre-employment screening.