Job Description

Current Opportunity

Meeting Manager

Department

Event Co-ordination

Job Classification

Full-Time (18-month contract)

Salary Range $72,000 - 80,000

ABOUT THE MTCC

Located in the heart of downtown Toronto, the Metro Toronto Convention Centre (MTCC) is Canada’s most successful convention and trade show facility. The MTCC welcomes approximately 1 million visitors each year, hosting a variety of events from meetings and conventions to public shows and galas. The Centre is an economic driver, a proud supporter of our community, and a meeting place where meaningful connections are made. Beyond helping planners create successful events, we believe that “Our People are the Centre.” Our talented team is our greatest strength, and we offer a corporate culture that values work-life balance, great benefits, professional development, wellness, and fun.

Want to take a look behind the scenes? Visit our employee Instagram page: @lifeatmtcc

A position has become available in the Event Coordination department for a candidate with previous experience in meeting coordination. This candidate will coordinate all aspects of assigned meetings and events, from initial contact through to the completion of the function/meeting. Working with clients, internal departments and service contractors, the candidate will ensure the smooth, efficient staging and production of corporate meetings and trade and consumer shows

Coordination:

• Coordinates and executes all aspects of assigned events including room set-ups, audio-visual requirements, floor plans, invoicing and post-event reporting
• Serve as the main point of contact for clients planning meetings and events
• Conducts on-site inspections/tours of contracted space with clients
• Provide expert guidance to clients on meeting setups, logistical planning and other event-related services.
• Collaborate closely with clients to understand their event requirements, objectives, and preferences.
• Develop detailed event plans, including cost estimates, timelines, and logistical arrangements.
• Oversee event from setup to breakdown, ensuring that all arrangements are executed according to client specifications.
• Consult and recommend in-house services and pricing information.
• Liaises with all suppliers and contractors, ensuring building guidelines and specifications are understood followed and all client logistics are received and distributed accurately
• Promotes and up sellMTCC services and all MTCC official and exclusive partners.

Customer Relations:

• Communicates daily with clients, departments, suppliers and contractors to ensure smooth efficient staging of event.
• Provide exceptional customer service, addressing client needs and inquiries promptly and professionally.
• Foster strong relationships with clients, vendors, and stakeholders to deliver exceptional event experiences.
• Guides, educates, and assists in the development and training of Event Coordinators and fellow meeting managers.
• Participates in performance reviews of event coordinators

Administrative:

• Maintain accurate and up-to-date event records, client communications, and documentation.
• Assists in the department operation by participating in Facility Operations meetings and producing various monthly reports when required.
• Forecast event details for future events in the Meeting Manager’s portfolio, as part of the yearly budgeting process

Job Skills and Qualifications

• 2-3 years of experience working in Event/Meeting planning, preferably in a hotel, related venue, or planning organization
• Proven organizational skills and the ability to manage multiple events simultaneously.
• Strong understanding of event logistics, audiovisual equipment, and room setups
• Excellent communication and interpersonal skills, with the ability to build rapport with diverse clients and teams.
• Proficient in Microsoft Office Suite, including Teams, Word, Excel and other relevant tools is required
• Proficient in using event management software (Momentus) and floorplan software is an asset
• Fluency in French is an asset
• Ability to work early mornings, evenings, weekends, and extended hours as required by event schedules.
• CMP is an asset

Interested applicants are asked to submit their application online no later than:

April 8, 2026

Please note: The Metro Toronto Convention Centre is proud to provide employment accommodation during the recruitment process. During any stage of the recruitment process, applicants have the right to request accommodation.