Main Responsibilities:
• Welcome passengers upon arrival at the helipad or terminal and provide a professional first point of contact.
• Assist passengers with check-in procedures and verify booking details.
• Coordinate passenger flow to ensure timely boarding and disembarkation.
• Provide passengers with safety brief information and general service guidance when required.
• Liaise with flight operations, ground staff, and security to ensure smooth operations.
• Assist passengers with baggage handling within permitted limits.
• Provide support to VIP guests and ensure a high level of customer service.
• Communicate any schedule changes or operational updates to passengers.
• Ensure passenger areas are organized, presentable, and compliant with safety standards.
• Support operational teams in maintaining an efficient and seamless shuttle service experience.
Qualifications:
• Diploma or bachelor’s degree in hospitality, aviation, or a related field (preferred).
Experience & Skills:
• 0-2 years of experience in customer service, hospitality, or aviation ground handling is an advantage.
• Strong interpersonal and communication skills.
• Professional appearance and customer-focused attitude.
• Ability to work in a fast-paced operational environment.
• Good coordination and organizational skills.
• Proficiency in English & Arabic, any other Languages is an advantage.
Let’s Shape the Future Together ..
Since 1982, Obeikan Investment Group has built thriving businesses in multiple channels. This is what four decades of experience have taught us:
- Businesses that stay on conventional paths will ultimately be overtaken by more agile competitors.
- Incremental steps aren’t enough to maintain market leadership, so thinking big is essential.
- A successful future takes ongoing, radical, all-hands-on-deck innovation.
- And innovation isn’t a project with an end date—it’s an embedded mindset.
Innovation is at the core of everything we do at Obeikan. The world of business has changed and the future is no longer an extension of today; continual re-invention is a now pre-requisite for success. To compete, we’re perpetually re-engineering our processes, products and organisation to do more and to do better—executing faster, more reliably, more productively and more profitably.
Today, the catalyst of innovation is digital transformation. It’s enabled us to perform at the highest level, and now we are making the same possibilities available to our clients. Obeikan’s digital technologies are a bridge to full membership in the digital economy. As a leader in digital transformation, we’re empowering our customers to refine their operations, amplify their impact, and sharpen their competitiveness.
We’re passionate about sharing our knowledge to change our world for the better. We give our best every day to help help build an increasingly dynamic economy and society, and to partner for collective wins. Through collaboration with Obeikan, clients can also create new paths to success, revitalise business operations and relationships, and accelerate value creation.
Are you ready? Let’s shape the future together.
