Job Description

The Unit Secretary is responsible for assisting in the care of patients under the direction of an RN or LPN. The Unit Secretary performs duties including answering phones, paging doctors or nurses, and direct visitors to patients’ rooms. This role is responsible for administrative tasks including managing patient charts or records, filing, maintaining forms, scheduling appointments, etc.

Qualifications/Experience

Education:

Must possess high school diploma or GED equivalent.

Experience:

One year of relevant experience preferred

Licenses/Certificate:

Current Basic Life Support (BLS) certification required.

Essential Job Functions

To perform this job successfully, an individual must be able to perform each of the following Essential Duties satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the Essential Duties of the position, provided it does not create undue hardship on SARH.

Uphold and demonstrate “We Care” values in everyday activities and behavior.

Answering telephone, taking messages, and informing department staff of requests.

Assisting patients when they arrive at the department for care

Scheduling appointments with the healthcare providers within the unit

Directing patients and visitors to appropriate rooms, activities, and other hospital areas.

Submitting departmental work orders.

Answer call light system and inform appropriate staff of patients’ request.

Coordinate bed assignments for admissions, transferring and discharges with appropriate staff.

Demonstrate ability to follow direction and perform work according to department standards under the supervision of nursing staff.

Observe professional ethics in maintaining confidential information acquired regarding personal, financial, medical or employment of patients, families, and employees of SARH.

Demonstrate ability to communicate all aspects of patient care with nursing staff.

Demonstrate the ability to follow all safety practices for patients at SARH and report hazards while initiating appropriate action.

Participate in performance improvement initiatives and Department indicators.

Maintaining, filing, and organizing patient forms, charts, and records.

Scheduling Appointments.

Managing office and medical supplies for the department.

Other duties as assigned.

This job description is a summary of the typical functions of the job, not an exhaustive or comprehensive list of all the possible job responsibilities, tasks, and duties you may be asked to perform when they are assigned.