Job Description

We are seeking an autonomous, highly experienced Medical Virtual Assistant & Scribe to support our fast-paced Rheumatology, Internal Medicine, and Telemedicine practices.

Please Note: This is not an entry-level position, and we do not have the bandwidth for foundational training. We require a seasoned professional with a minimum of 2–3 years of hands-on medical scribing experience and fluent, day-one competency in eClinicalWorks (eCW) If you do not have direct, practical experience navigating eCW, managing charts, and handling orders within a live clinical workflow, please do not apply. We are looking for a candidate who can confidently contribute to our team from week one.

Requirements

Must-Have Qualifications

• Experience: Minimum of 2–3 years of verifiable, hands-on medical scribing experience in a live clinical environment.
• EMR Mastery: Absolute proficiency in eClinicalWorks (eCW) is a mandatory prerequisite. You must already know how to navigate the system competently without supervision.
• Language & Communication: Exceptional written and verbal English skills, with a flawless grasp of complex medical terminology.
• Working Style: Highly reliable, detail-oriented, and capable of working independently with minimal supervision once oriented to our provider preferences.

Roles and Responsibilities

1. Live & Asynchronous Clinical Scribing

• Execute high-accuracy, real-time, and asynchronous medical scribing for specialized Rheumatology, Internal Medicine, and Telemedicine encounters.
• Capture and document History of Present Illness (HPI), Review of Systems (ROS), Physical Examinations, Assessments, and detailed Treatment Plans (A&P) exactly as directed by the provider.
• Generate precise follow-up notes and ensure all documentation captures the nuances of complex chronic care.

2. EMR Navigation & Chart Management (eClinicalWorks)

• Independently navigate eCW to manage, update, and organize patient charts seamlessly during live clinical workflows.
• Build, utilize, and modify eCW templates and shortcut commands to optimize documentation speed and quality.
• Perform meticulous pre-visit chart preparation and comprehensive reviews of patient histories prior to encounters.

3. Clinical Order & Administrative Routing

• Input and manage medical orders, laboratory requests, imaging requisitions, and specialist referrals directly within eCW.
• Track outstanding routine documentation tasks within the EMR to ensure no chart is left incomplete.
• Collaborate efficiently with the clinic's internal team through clear digital correspondence to ensure continuity of care.

4. Quality & Compliance Assurance

• Maintain a gold standard of accuracy, clarity, and professionalism across all medical charts.
• Adhere strictly to HIPAA guidelines, data privacy standards, and patient confidentiality protocols at all times.