Job Description

Position: Medical Virtual Assistant

Number of hours: 40 hrs/week

Schedule: TBD

Tasks required:

• Patient Communication: Manage inbound and outbound calls, emails, and messages related to patient scheduling, appointment reminders, and follow-ups.

• Medical Records Management: Assist in the organization, updating, and secure handling of electronic health records (EHR).

• Administrative Tasks: Handle data entry, maintain appointment calendars, and coordinate patient care between different providers.

• Clinical Support: Provide assistance in preparing patient charts, collecting and summarizing patient information for physicians, and ability to do proper patient assessment and triage.

• Billing and Insurance: Support billing processes, insurance verification, and processing claims, ensuring compliance with relevant regulations.

• Research and Reporting: Conduct research on medical topics as needed and compile reports for healthcare professionals.

Requirements:

• Extensive experience in a clinical or medical administrative role.

• Certification as a Medical Assistant, Registered Nurse, or similar credential.

• Knowledge in Medical Cannabis utilization

• Familiarity with medical coding practices and terminology (e.g., CPT, ICD-10).

• Proficiency with EHR/EMR systems and medical software.

• Familiarity with telehealth practices.

• Knowledge of common office software (e.g., Microsoft Office Suite, Google Workspace).

• Excellent communication skills, both verbal and written.

• Ability to maintain confidentiality and uphold HIPAA standards.

• High degree of organizational skills and attention to detail.

• Ability to work independently and manage multiple tasks effectively.