GoLean Health is seeking a detail-oriented Virtual Medical Assistant to support a U.S.-based medical practice with back-end administrative operations.
This role will primarily focus on clinician invoice review, note verification, claims/payment reconciliation, and spreadsheet tracking The VA will help ensure clinician invoices are accurate, required notes are completed, and the practice has received payment before invoices are endorsed to the office manager.
JD: https://tinyurl.com/JD-MedAdmin-BehavioralHealth
Apply here: https://tinyurl.com/Apply-MedAdmin-BehavioralHlth
This is not a coding or full medical billing role The ideal candidate is a strong healthcare administrative VA with excellent accuracy, organization, and follow-through. The role may later expand into insurance verification, referral organization, intake document management, and message triage.
Receive and organize invoices from 7 to 8 clinicians.
Review each clinician's unique pay rate and invoice details.
Verify that clinician notes are completed before payment is approved.
Cross-check invoices against claims/payment data.
Confirm whether claims have been paid before endorsing clinician payouts.
Flag missing notes, unpaid claims, or invoice discrepancies.
Maintain a recurring tracker showing paid, unpaid, pending, and ready-for-review items.
Send clean, accurate updates to the office manager for final review.
Verify patient eligibility and benefits.
Check co-pays, deductibles, and co-insurance.
Contact insurance providers when portal details are incomplete.
Communicate verified benefit details to the front-desk team.
Review emails, faxes, and messages for referral information.
Organize referral details and patient intake documents.
Ensure intake forms are placed in the correct EMR buckets.
Help keep patient documentation and administrative workflows organized.
At least 1 year of U.S. healthcare administrative experience.
Strong attention to detail and accuracy.
Experience using Google Sheets or Microsoft Excel.
Ability to reconcile data across invoices, claims, notes, and trackers.
Strong time management and follow-through.
Professional written English communication.
Ability to follow structured workflows and flag issues clearly.
Experience with eClinicalWorks / eCW
Insurance verification or eligibility experience.
Experience calling insurance providers.
Familiarity with co-pays, deductibles, and co-insurance.
Referral, fax, intake, or message triage experience.
Prior experience with claims follow-up, payment tracking, or payroll-related admin support.
The ideal candidate is organized, accurate, process-driven, and comfortable working with invoices, claims data, spreadsheets, and healthcare documentation. They should be able to manage recurring tasks independently, catch discrepancies, and provide clear updates to the office manager.
Unlike other recruitment agencies, GoLean sources medical VAs worldwide, offering both English-speaking and native Spanish speakers.
Here’s how we approach hiring top-tier medical talent:
1. We only hire VAs who have a strong focus on healthcare and remote work experience. Choose GoLean and you get seasoned talent, not people who are fresh out of VA training.
2. Our search process starts with a customized job description that fits your exact needs. This ensures we find you the strongest match: experience, skills, and cultural fit.
3. We put a big emphasis on retention. Our process weeds out job hoppers. You’ll only work with people who historically stay long-term.
4. Moreover, you get 1-1 onboarding support. We’ll support you in making sure your VA is set up for success from Day 1. And finally,
5. We have a 30-day money-back guarantee in case you find yourself unhappy about your hire. (Although I’m pretty sure you won’t!)
