Job Description

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Job Description

Job Title: Medical Supervisor

Location: Based in Taipei, Taiwan

About the role:

This position is primarily responsible for sales activities across Taipei City, New Taipei City, and Keelung markets and also business objectives for Rare Disease and IBD field.

The Sales Supervisor is responsible for developing and executing commercial strategies, managing customer relationships, and ensuring compliance with company policies and procedures. It plays a crucial role in navigating the team through moderately complex challenges and contributing to Takeda's mission of bringing better health to people and a brighter future to the world by translating patients’ unmet medical needs, healthcare providers’ prescription behaviors, and market dynamics into holistic and robust territory management plans.

In addition to medical promotion and customer engagement responsibilities, this role will also take on selected Key Account Management responsibilities for major medical centers. The position will serve as a key point of contact for assigned hospitals, collaborating with physicians, pharmacy, procurement, and P&T Committees to support product access, hospital listing, pricing-related discussions, and cross-functional account initiatives.

Collect and analyze market and customer insights

• Customer feedback: Collect and analyze feedback from healthcare providers to identify areas of opportunities to address and support patients’ unmet medical needs.
• Data analysis: Utilize data analysis tools to interpret market and customer insights, generating actionable recommendations.
• Reporting: Prepare detailed reports on market and customer insights to inform strategic decision-making.
• Trend identification: Identify emerging trends and shifts in the market to proactively adjust territory management strategies.

Execute territory development plan without compliance violation

• Plan implementation: Develop and execute territory development plans to achieve business targets while adhering to compliance regulations.
• Compliance training: Ensure all team members are trained on relevant compliance policies and procedures.
• Monitoring: Regularly monitor commercial activities to ensure compliance with company policies, industry regulations, and ethical standards.
• Documentation: Maintain accurate records of commercial activities, customer interactions, and transactions to ensure transparency and accountability.
• Risk management: Identify and mitigate any potential compliance risks in commercial operations.

Manage key accounts and support hospital access

• Key account management: Serve as a key point of contact for assigned major medical centers, building relationships and collaborating with physicians, pharmacy, procurement, and P&T Committees.
• Hospital access and cross-functional collaboration: Support product access, hospital listing, pricing-related discussions, and cross-functional account initiatives in addition to medical promotion and customer engagement responsibilities.

Collaborate cross-functionally to drive patient-centric solutions

• Cross-function collaboration: Work closely with marketing, medical affairs, and other relevant departments to align patient-centric solutions with cohesive, effective and innovative execution that address patients’ unmet medical needs and access to treatment.
• Project management: Lead cross-functional projects aimed at enhancing patient care and satisfaction.

EDUCATION, PROFESSIONAL QUALIFICATION, EXPERIENCE, and COMPETENCIES REQUIREMENTS:

Education

• Bachelor degree or above with major in Pharmacy, Microbiology, Immunology or Biotechnology

Working Experience

• At least 8 years of solid commerical experience with specialty products or related TAs in MNC pharmaceutical company and life science industry.
• 3+ years of key account management experience is preferred.

Core competencies/Skills

• Result driven, accountable for the individual and team performance and discipline
• Demonstrate good analytical and territory management and strategic/tactical plans development skills
• A hunger to learn and ability to adapt to changes
• Team player, innovative and positive thinking, able to coach and further influence the stakeholders and/or partners
• Confident, passionate, energetic and self-motivated
• Good command in English both verbal and written
• Good computer skills (Word, Excel & PowerPoint)

TRAVEL REQUIREMENTS

• Domestic travel upon business needs

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

Empowering our people to shine:

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

Taipei, Taiwan

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time