Job Description

Exceptional care starts with exceptional people.

For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job functions independently and assumes responsibility for many advanced level administrative functions, which support the department, medical staff and medical staff leaders and Director of Medical Staff Services. Assumes responsibility for supervising staff level employees in the absence of management, executing department policies and procedures, coordinating the credentialing and privileging process for medical staff, coordinating administrative and medical staff meetings, timekeeping, carrying out confidential activities, and assisting in maintaining effective communication with staff, management, physician members and executive leadership team. Additionally, this job coordinates physician quality information and managed care audits and manages documentation and maintenance of medical staff bylaws, rules and regulations and policies and procedures. This job also records and follows through on medical staff decisions.

Education

Required - High School diploma or equivalent

Preferred - Bachelor's degree

Work Experience

Required - 5 years related experience OR 2 years experience with Bachelor’s degree

Preferred - 5 years of credentialing and/or medical staff office experience

Certifications

Preferred- Certified Provider Credentialing Specialist and/or Certified Professional Medical Services Management certification

Job Duties

• Maintains knowledge of credentialing, privileging and/or medical staff office processes and exercises good judgment in decision making.
• Coordinate medical staff events and education program.
• Meeting preparation and minutes.
• Monthly communication/notifications.
• Maintain unreferred on-call schedule.
• Effectively uses Medical Staff software.
• Performs general operational duties.
• Promotes teamwork and supports OHS Service Principles.
• Other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Strong interpersonal skills.
• Knowledge of medical staff protocols and principles, including the Medical Staff Standards of The Joint Commission, CMS and NCQA, and health care terminology.
• Ability to and experience in creating agendas, taking meeting minutes and transcribing accurate minutes.
• Strong problem solving skills.
• Organizing and prioritizing skills.
• Decision-making and delegation skills.
• Ability to work with and experience working with and maintaining confidential information.

Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Mechanical lifting devices (carts, dollies, etc.) or team lifts should be utilized.

Must be able to travel throughout and between facilities.

Must be able to sit for prolonged periods of time.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

There is no occupational risk for exposure to communicable diseases

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.