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Role Specific Responsibilities
o Maintains knowledge of current TJC/NCQA medical staff standards, state
and federal requirements.
o Maintains knowledge of the medical staff bylaws, rules and regulations.
o Demonstrates, develops, and emphasizes excellence in customer service.
Database Administration
o Serves as the main liaison between ECHO and the users of the system.
o Responsible for maintaining customer relationship with ECHO in
accordance with the agreement.
o Responsible for the configuration, implementation, maintenance, security,
and overall direction of the ECHO Credentialing and Provider Data
Management System at all participating SIH Hospitals and Service
Organizations.
o Responsible for coordination of all ECHO related audit/maintenance
procedures, new installs/upgrades, system enhancements, consistent
methodology, issue escalation processes, system-wide reporting, special
ad hoc reporting, user training, and general assistance.
o Schedule, coordinate, test, communicate, train, and implement ECHO and
future releases/upgrades
o Maintenance of day to day operations, configuration of user defined fields,
security for ECHO, troubleshooting, and problem resolution skills to
utilize ECHO to the highest potential and ensure system integrity.
o Acts as the key point person for issue escalation to ECHO customer
support
o Knowledge of ECHO system settings and impact to all users of the
system. Identify inter-dependencies with other tasks/applications.
o Assist with ECHO related software design, development, interfaces, and
support.
o Create meaningful metrics for key system functionality, opportunities for improvement/innovation, user needs assessments, compliance, and other usage related processes.
o Audit, assess, procure, implement, effectively utilize and maintain provider credentialing processes and information systems.
o Credentialing
o Maintains numerous practitioner data repositories, including education training, experience, and licensure.
o Provides credentialing and privileging services.
o Evaluate credentialing/privileging requests including evidence of education, training, and experience to determine eligibility for requested privileges/membership.
o Critically analyzing data to create informed recommendations for credentialing and privileging proceedings.
o Recognize, investigate, and validate discrepancies and adverse information obtained from the application, primary source verifications, or other sources.
o Closely monitors information collection, evaluates adequacy and quality, and pursues additional information if necessary for effective and comprehensive peer review decision making.
o Reports to Manager all applicants’ credentials, identified by principles involved in the information collection and review/recommendation process, including recommendations adverse to applicant.
$26.62
To
$41.26
To access our Benefits Guide/Plan Information, please click the link below:
Southern Illinois Healthcare (SIH) is a not-for-profit health system serving the southernmost counties of Illinois with four hospitals, a comprehensive cancer center, Level II Trauma Center and more than 30 outpatient and specialty practices. Based in Carbondale, Ill., SIH is the region’s largest private employer with 4,000 employees and the largest provider of charity care, unreimbursed care and community benefits.
Recognized for quality outcomes in cardiac, stroke, bariatric and cancer care, SIH holds affiliations with renowned peers such as Prairie Heart Institute, SIU School of Medicine Family Practice Residency Program, Siteman Cancer Network and the BJC Collaborative.
We are dedicated to improving the health and well-being of all of the people in the communities we serve.
