Job Description

Your experience matters

At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Lifepoint Business Services (LBS) team, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier ®.

More about our team

Our LBS Credentialing Support Services team is a highly detail-oriented, collaborative group that plays a critical role in supporting timely provider onboarding and patient care coverage across Lifepoint facilities. Working in a fully remote environment, team members operate with a high degree of independence while partnering closely with peers and facilities to manage urgent priorities, maintain compliance, and drive accurate verification. If you are organized, trustworthy, and motivated by meaningful work, you’ll truly be part of something bigger with this team.

How you’ll contribute

A Credentialing Support Services Specialist who excels in this role:

• Process initial appointments, reappointments, and privileging applications for physicians and advanced practice providers in accordance with Medical Staff Bylaws, accreditation standards, and organizational policies.
• Perform comprehensive primary source verification of licensure, education, training, board certification, work history, professional references, malpractice coverage, sanctions, and other credentialing requirements.
• Prepare credentialing files for review by Medical Staff Services leadership, credentialing committees, Medical Executive Committees, and Governing Boards.
• Maintain provider credentialing records within MD-Staff and other credentialing systems while ensuring accuracy and regulatory compliance.
• Collaborate closely with Medical Staff Professionals, providers, facility leadership, and department stakeholders to obtain required documentation and resolve credentialing deficiencies.
• Monitor provider expirables, including licenses, DEA registrations, board certifications, malpractice insurance, and other required credentials to ensure ongoing compliance.
• Support privileging activities, including processing delineation of privileges forms and maintaining provider privilege records.
• Ensure compliance with Joint Commission, CMS, NCQA, state regulatory requirements, and Medical Staff Bylaws.
• Manage multiple credentialing files simultaneously while meeting established turnaround times and service level expectations.
• Participate in quality assurance activities, audits, and process improvement initiatives to support credentialing accuracy and operational effectiveness.

What we’re looking for

Applicants should have a high school diploma or equivalent, or combination of education and experience required for the job. Additional requirements include:

• Minimum 2 years of provider credentialing experience required; hospital Medical Staff credentialing experience strongly preferred.
• Experience credentialing physicians, advanced practice, or other licensed healthcare providers.
• Experience performing primary source verification, provider file review, and credentialing compliance activities.
• Knowledge of Joint Commission, CMS, NCQA, and Medical Staff credentialing standards preferred.
• Experience supporting credentialing committees, Medical Executive Committees, privileging processes, or provider onboarding preferred.
• Experience utilizing credentialing systems such as MD-Staff, CredentialStream, Cactus, Symplr, or similar credentialing platforms preferred.
• Strong organizational skills with the ability to manage multiple provider files and competing deadlines simultaneously.
• Demonstrated ability to work independently in a remote environment while maintaining productivity and quality standards.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

Pay range: $20 - $25 per hour.

EEOC Statement

Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Employment Sponsorship Statement

You must be authorized to work in the United States without employer sponsorship.

Pay Transparency Notice (Washington State)

If you believe this job posting does not include accurate or complete pay information in accordance with the Washington State Equal Pay and Opportunities Act, please inform us immediately. You can contact us at 833-271-4269 to report the issue. For more information on your rights under Washington’s pay transparency laws, visit the Washington State Department of Labor and Industries website at: https://lni.wa.gov

Remote Work Eligibility

This position is remote; however, candidates must reside in an approved state. Unfortunately, we are not able to consider applicants residing in the following states: AK, CA, HI, ND, RI, VT, DC, PR.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.