Job Description

Medical Social Worker

Come work where we specialize in you!
We have nearly 2,000 reasons for you to consider a career with Prevea Health—they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.


The Medical Social Worker provides timely assessment of urgent or unmet needs and care coordination services to patients in an outpatient setting. This role supports medical providers throughout the organization through identifying and addressing social determinants of health (SDOH) that impact patient well-being and access to care. The Medical Social Worker collaborates with interdisciplinary care teams to develop and implement patient-centered care plans, connects patients to community resources, and supports improved health outcomes and care continuity.

This position supports multiple clinic locations to ensure consistent service delivery and patient support.

What you will do

• Develop, implement, monitor and educate patients and families on individualized care plans in collaboration with interdisciplinary care teams to support patient-centered outcomes.
• Coordinate care across healthcare settings, advocate for access and facilitate referrals to internal and external services, (e.g., housing, transportation, food, financial assistance, behavioral health) ensuring continuity of care and appropriate follow-up.
• Provide solution focused interventions, case management and support to patients and families, promoting coping strategies and overall well-being.
• Document patient interactions, care coordination activities, and outcomes in the electronic health record.
• Conduct brief assessments of patient and caregiver needs to identify safety concerns, barriers to care, and social determinants of health impacting outcomes.

Education Qualifications

• Bachelor's Degree Bachelors of Social Work Required
• Master's Degree Masters of Social Work Preferred

Experience Qualifications

• 1-3 years experience in healthcare, care coordination, or community-based work. Preferred
• Experience working with diverse populations and addressing social determinants of health. Preferred

Skills and Abilities

• Knowledge of medical social work practices, care coordination models, and the impact of social determinants of health on patient outcomes.
• Knowledge of community resources, public assistance programs, and healthcare delivery systems.
• Maintain knowledge of community resources and best practices.
• Skill in psychosocial assessment, counseling, and crisis intervention.
• Skill in care coordination, case management, and resource navigation across multiple settings.
• Skill in effective communication and collaboration with patients, families, and interdisciplinary care teams.
• Ability to manage multiple priorities, maintain accurate documentation, and work independently across multiple clinic locations.
• Ability to build rapport with diverse populations, advocate for patient needs, and maintain confidentiality and professional ethical standards.
• Proficient in computer systems, with ability to learn new software through training

Licenses and Certifications

• Licensed as a Certified Social Worker (CSW) in the state of Wisconsin Upon Hire Required
• Licensed Independent Social Worker (ISW) in the state of Wisconsin Upon Hire Preferred
• BLS (Basic Life Support) Certified Required

Physical Demands

• Sit - Frequently
• Stand - Occasionally
• Walk - Occasionally
• Drive - Rarely
• Climb (Stairs/Ladders) - Rarely
• Bend (Neck) - Frequently
• Gross Manipulation (Hands/Arms) - Constantly
• Squat - Rarely
• Twist/Turn (Neck) - Occasionally
• Twist/Turn(Waist) - Occasionally
• Lift/Carry 0-10 lbs. - Rarely
• Lift/Carry 11-25 lbs. - Rarely
• Lift/Carry 26-35 lbs. - Rarely
• Push/Pull up to 10 lbs. - Rarely
• Push/Pull 11-25 lbs. - Rarely
• Push/Pull 26-35 lbs. - Rarely
• Reach (Above shoulder level) - Rarely
• Reach (Below shoulder level) - Constantly
• Simple Grasping (Hands/Arms) - Constantly
• Fine Manipulation (Hands/Arms) - Constantly
• Gross Manipulation (Hands/Arms) - Constantly

Working Conditions

• Noise - Occasionally

Travel Requirements

• 5%

Hearing Requirements

• Hears Whispers < 3 feet - Constantly
• Hears Whispers 3-8 feet - Constantly

Vision Requirements

• Color Discrimination - Constantly
• Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly
• Distance Vision (Correctable to Snellen chart 20/40 binocular) - Constantly

Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify

Location

Hansen-006