Job Description

Medical Secretary/Receptionist

Casual

Armstrong Site

One of a network of provincial community health centres, the NorWest Community Health Centres is a community based, non-profit organization funded by Ontario Health, emphasizing access to primary health care and prevention programs and services.

We are currently seeking a Casual Receptionist/Secretary who as a valuable member of the Community Health Centre team, is responsible for greeting clients, handling incoming telephone calls and requests for information, scheduling appointments, maintaining appropriate filing systems, updating the client database, and performing various office administrative duties.

The position has a competitive salary, and the option to join the Health Care of Ontario’s Pension Plan (HOOPP).

The hourly range for this position is $23.053 to $27.775.

We do not use AI to screen resumes.

QUALIFICATIONS

• Two years of experience as a receptionist, preferably in a clinical setting or human service organization.
• Demonstrated ability to perform well when dealing with multiple demands and unpredictable workflows.
• Excellent organizational skills, judgment, tact and problem solving skills.
• A professional and friendly telephone manner and experience in dealing with the public in a mature sensitive and helpful manner in person and by telephone.
• Good knowledge of medical terminology and high proficiency/accuracy in word processing, and data entry skills.
• Awareness of and sensitivity to health issues particularly within populations who face barriers to accessing care (under housed, living with mental health challenges or diagnoses, current or past substance use, complex health histories, 2SLGBTQIA+, newcomers, non-insured).
• High school diploma or equivalent.

How to Apply:

Please visit https://norwestchc.org/team/

The deadline for applicants is Friday, November 13, 2026 at 4:30 p.m.

Please submit your cover letter, resume and three work reference contacts with your online application. Cover letters can be addressed to:

Lesly Gunasekara, Manager of Human Resources

NorWest Community Health Centres

525 Simpson Street

Thunder Bay, Ontario P7C 3J6

FAX: 807-622-7637

www.norwestchc.org

Norwest Community Health Centres is an equal opportunity employer. We thank all applicants for their interest but only those selected for an interview will be contacted. Upon request, accommodations due to a disability are available throughout the selection process.