Job Description

Overview: Our client is a well-established medical practice providing quality healthcare services to patients in Barbados. They are seeking a reliable and organized Medical Secretary to join their team and provide professional administrative and clerical support in a busy medical office environment . Duties & Responsibilities: Provide reception and general administrative support to patients and medical professionals. Schedule appointments, tests, ultrasounds, surgeries, and other medical procedures. Coordinate appointments and activities with various medical professionals. Prepare, type, and transcribe medical correspondence and reports from dictation. Maintain accurate patient records, files, referrals, and attendance records. Process patient payments, issue receipts, and assist with insurance documentation. Enter and update patient information in electronic health records and other systems. Book patients and distribute reports, reminders, receipts, and other correspondence. Respond professionally to patient enquiries, including those involving upset or frustrated individuals. Maintain confidentiality when handling sensitive patient and medical information. Manage a high-volume and fluctuating workload while maintaining accuracy and efficiency. Provide support during medical examinations and procedures when required. Work independently when required, including occasional Saturdays. Perform other related duties as assigned. Requirements Previous experience in a medical secretarial, medical administrative, or healthcare support role. Strong typing skills with a minimum speed of 60 words per minute. Knowledge of medical terminology and medical dictation. Strong word processing and computer skills. Excellent accuracy, attention to detail, and perceptual speed. Strong organizational and time-management skills. Excellent verbal and written communication skills. Ability to work professionally with patients, medical professionals, and other stakeholders. Ability to handle confidential and sensitive information with discretion. Ability to work effectively under pressure in a fast-paced, high-volume environment. Ability to work independently and as part of a team. Willingness to work Saturdays when required. Ability to meet the physical requirements of the position. Willingness to sign a confidentiality and non-disclosure agreement.