Job Description

HealthPartners is looking to hire a Medical Secretary to join our Community Based Palliative Care team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary:

The Medical Secretary provides administrative and secretarial support to the department, management, and staff while helping ensure the day-to-day operations run smoothly. This role also supports the delivery of care to patients receiving Community Based Palliative Care services.

The position involves a variety of responsibilities, including managing incoming calls and connecting patients and families with the appropriate clinical staff, assisting with staffing schedules, supporting employee and learner onboarding, coordinating meetings and calendars, welcoming staff members, and handling the faxing and mailing of documents.

A large part of the role involves supporting patients and families who call looking for assistance from the Community Based Palliative Care team. The Medical Secretary serves as an important first point of contact, helping callers feel heard and supported while connecting them with the triage nursing staff who can best address their needs.

Work Schedule: Monday-Friday 8am- 5pm. 3 days onsite at either Methodist Hospital Campus or Regions Hospital Campus based on need, 2 days work from home.

Required Qualifications:

Knowledge, Skills, and Abilities:

• Proficient in word processing and office procedures.
• Working knowledge of office practices and protocol.
• Must be able to work under pressure, at times, to meet deadlines and last-minute assignments.
• Must be detail oriented, well organized, and able to keep confidentiality.

Preferred Qualifications:

• Education, Experience or Equivalent Combination:
• One-year post secondary college
• Previous experience in a medical setting
• Previous secretarial experience
• Knowledge, Skills, and Abilities:
• Understanding of medical terminology and Medicare is beneficial.
• Personal computer, fax, photocopier, printers, etc.

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health

As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.