Job Description

Medical Secretary

Application Deadline: 2 November 2026

Department: Site Support Roles

Employment Type: Permanent - Full Time

Location: Priory Hospital Southampton

Compensation: £26,300 / year

Description

Priory Hospital Southampton

Salary - £26,300 per annum

Part-time – 22.5 hours per week

Sponsorship is not available for this role.

Priory Hospital Southampton has an opportunity for a [job title with required qualification] to join our team. This is a part-time role working 22.5 hours per week. The actual salary for this role is £15.780 per annum

Priory Hospital Southampton, Marchwood, Southampton is a residential mental health service providing acute and eating disorder care for adult males and females. It is accessible by public transport, with a bus stop at the end of the access road and Totton railway station approximately 5 miles away, with Redbridge station around 7 miles away. Due to the location of the service, access to a vehicle or the ability to drive is recommended.

What you'll be doing

As a Medical Secretary, you will provide professional secretarial and administrative support to the hospital’s medical team, helping ensure the smooth running of services and a positive experience for patients and their families.

What you’ll be doing:

• Manage diaries, patient appointments, correspondence, telephone enquiries, minute taking and general administrative tasks.
• Liaise with patients, Consultants, GPs, insurers and internal teams regarding appointments, admissions, discharges and follow-up care.
• Maintain accurate patient records and documentation using CareNotes, ensuring confidentiality and compliance with company procedures.
• Provide excellent customer service, prioritise enquiries, handle sensitive concerns professionally and support the wider administrative team as required.

You can find additional information in the attached job description.

What you'll bring to the role

Essential for the role

Previous experience in an administrative, customer service or clinical role is preferred, with the ability to work collaboratively within a team and manage competing priorities. An understanding of medical terminology and the ability to follow procedures while adapting to patients' and their families' needs is also required.

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Birthday Holiday - your birthday as an extra days annual leave
• Enhanced maternity pay
• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.