Job Description

Medical Secretary

Application Deadline: 29 October 2026

Department: Site Support Roles

Employment Type: Permanent - Full Time

Location: Stockton Hall

Compensation: £26,886 / year

Description

Priory Hospital Stockton Hall

£26,886 per annum

Full Time - 37.5 hours per week

Priory Hospital Stockton Hall has an opportunity for a Medical Secretary to join our team.

Priory Stockton Hall is a long-serving medium secure hospital based in a quiet but well-connected village near the historic city of York. It serves the local Provider Collaborative and multiple National Collaboratives, depending on clinical need, and has had a long-running record of successful patient pathways.

What you'll be doing

You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.

• Provide efficient and effective administrative support to the hospital and particularly the medical team. This will regularly include typing, minute taking, receiving telephone enquiries, diary and appointment management, managing correspondence, meeting and greeting visitors and other administrative tasks as appropriate. You will also be required to liaise with other Priory Healthcare sites and departments, Insurers, GPs and Commissioners regarding specific patient details and invoicing.
• To provide cross cover within specified Medical Secretaries teams, as assigned by your line manager.
• Provide exceptional customer service to our patients, ensuring a positive customer experience
• You will be required to accurately record Independent Consultant time to ensure appropriate invoicing controls are in place for the hospital. Independent Consultant Time is designated as time you spend completing tasks assigned to you by a Consultant.

You can find additional information in the attached job description.

What you'll bring to the role

Essential for the role

• Strong communication and interpersonal skills.
• Ability to work effectively as part of a team.
• Good organisational skills and attention to detail.
• Ability to maintain confidentiality and professional standards.
• A caring, reliable and professional approach.

The following experience would be beneficial

• Previous experience working within a healthcare, care or similar environment.
• Experience working with people who may have complex needs.
• Previous experience in a similar role.

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Birthday Holiday - your birthday as an extra days annual leave
• Enhanced maternity pay
• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.