The Medical Secretary's responsibilities are to perform clerical and receptionist duties. Answers incoming phone calls, registers patients, and schedules appointments as needed. Performs various clerical/support functions in conjunction with the completion and processing of all types of records including electronic filing and routine release of information requests. Performs other tasks as assigned. The Medical Secretary is responsible to log patient demographic information into EMR per designated workflow and obtain necessary treatment, billing and consent signatures. Staff also responsible to conduct aspects of pre-visit planning and conductive work in accordance with practice workflow and goals as a patient centered medical home. Introduces new patients to the medical home model. Encourages and informs patients how to access their care team during and after office hours.
EDUCATION:
Minimum:
• High School graduate
Preferred:
• Medical terminology course preferred
LICENSE:
PROFESSIONAL CERTIFICATIONS:
WORK EXPERIENCE:
Minimum: 1-year prior experience in an office, bank, retail, or other professional setting with direct customer interaction and strong emphasis on computer skills, exceptional customer service skills, ability to multi-task, and ability work in a team setting
Preferred: 1-year Prior experience in a medical office. Customer relations, hospital experience or satisfactory completion of related medical practice training program; Experience with coding procedures is desired.
SKILLS:
Minimum:
• Must demonstrate the ability to communicate clearly and pleasantly to staff, physicians, patients and visitors.
• Able to perform under pressure, (relate to patients, hospital staff, physicians and visitors)
Seneca Family Health
19.12-20.76
UR Medicine Finger Lakes Health is a not-for-profit health system that provides a full range of acute and long-term care health services to residents of the Finger Lakes region in Upstate New York. Finger Lakes Health is comprised of Geneva General Hospital, Soldiers & Sailors Memorial Hospital, The Homestead at Soldiers & Sailors, Huntington Living Center and the Living Centers at Geneva – North and South. Services are provided on three campuses located in Geneva, NY (Ontario County), Waterloo, NY (Seneca County) and Penn Yan, NY (Yates County). The 660-bed health system is governed by a common Board of Directors and is served by a common management team. With 85 active staff physicians, the health system offers a broad range of primary, specialty and sub-specialty services to residents of the Finger Lakes region. No one will be denied access to services due to inability to pay. Discounts for essential services at our outpatient clinics are offered based on family size and income.
