Job Description

Medical Secretary

Join a growing healthcare support team in Cape Town providing vital secretarial services to consultants

Location: Gardens, Cape Town | Salary: R25 000 R35 000 per month

About Our Client

Our client is a fast-growing specialist medical support group providing professional administrative and secretarial services to consultants in private healthcare. With a reputation for accuracy, confidentiality, and efficiency, the business is expanding and seeking dedicated Medical Secretaries at both standard and senior levels. This is an opportunity to work in a collaborative team where attention to detail and patient care are at the heart of everything.

The Role: Medical Secretary

As a Medical Secretary, you will provide high-quality administrative and secretarial support to consultants, ensuring smooth day-to-day operations of private practice. This role is essential in maintaining patient trust, consultant efficiency, and accurate clinical documentation. Positions are available at both entry/standard level and senior level, depending on experience.

Key Responsibilities

• Proofread and finalise clinic and theatre letters generated via AI transcription, ensuring accuracy and confidentiality

• Manage consultant diaries, including booking patient appointments and coordinating with hospitals

• Handle patient enquiries professionally via phone and email

• Process referrals and test requests promptly and accurately

• Maintain up-to-date and compliant patient records

• Liaise with consultants, hospitals, insurers, and patients as required

• Support colleagues by covering phones, inboxes, and desks when needed

• (Senior level) Oversee complex tasks such as billing queries, theatre bookings, and consultant correspondence independently

• (Senior level) Act as a mentor to junior staff and contribute to improving secretarial processes

About You

• Minimum 1 years experience as a Medical Secretary

• Confident proofreading AI-transcribed clinic letters and managing consultant diaries

• Developing knowledge of private practice processes

• Comfortable working under supervision, with support available for complex cases

• Proven ability to manage consultant practice independently

• Strong track record handling billing, theatre bookings, and correspondence without supervision

• Experience mentoring junior staff and improving practice management processes

• Demonstrates initiative, adaptability, and attention to detail

Desirable:

• AMSPAR or BSMSA qualification

• Experience in private healthcare

• Knowledge of medical terminology and healthcare systems