Job Description

Team Care Coordinator/ Lead Medical Scribe

Full-Time | Jacksonville, FL – Seton Location

Join the #1 Orthopedic Team in Northeast Florida!
Since 2001, Southeast Orthopedic Specialists has been the region’s trusted leader in orthopedic medicine—delivering five-star care those changes lives every day. As the largest private orthopedic practice in Northeast Florida, we proudly set the standard for excellence, trusted by thousands of patients each year. Our mission is simple: provide industry-leading care today while continuing to grow and shape the future of medicine for tomorrow.

As Southeast Orthopedic Specialists continues to grow, we are looking for a Team Care Coordinator (Lead) to join our team! In this role, you will support providers, coordinate patient care, and serve as a leader in ensuring efficient clinic operations.

Here’s a sneak peek of the awesome perks our Full-Time Team Members enjoy:
Competitive health & welfare benefits, HSA
Monthly stipend for extra coverage
401(k) with company match
24/7 Employee Assistance Program
PTO, paid holidays, appreciation events & more!

GENERAL SUMMARY

As a Team Care Coordinator/ Lead Medical Scribe, you’ll partner closely with physicians and PAs to provide direct support in patient care, assist with in-office procedures, and manage clinical and surgical schedules. You will also guide administrative processes, including scheduling, prescription management, and handling patient communication.

Essential Functions

• Document patient visits, including intake, history, exams, and treatment plans.
• Assist providers with in-office procedures (aspirations, injections, suture removal, etc.).
• Complete disability and FMLA paperwork; call in prescriptions as authorized.
• Triage and respond to patient phone calls.
• Schedule appointments and procedures, coordinating with WC adjusters, nurse case managers, and home health agencies.
• Manage surgical and clinical schedules for providers.
• Submit or renew physical therapy orders.

Requirements

• High school diploma/GED required
• CMA, anatomy coursework, or healthcare-related degree preferred.

Skills & Abilities:

• Ability to type 40 WPM and manage multiple priorities under pressure.
• Strong organizational and interpersonal skills with attention to detail.
• Ability to handle sensitive situations with professionalism and maintain confidentiality.
• Effective communication skills, both written and verbal.
• Personal Qualities: Positive, proactive, adaptable, and able to work independently while supporting team success.

** This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. **