Job Description

Medical Office Scheduler

Full-Time | Remote
Jacksonville, FL (Corporate Location)
Dept: PT

Southeast Orthopedic Specialists is seeking a Medical Office Scheduler to support patients and providers by coordinating appointments, verifying insurance, and managing referrals. This role requires strong customer service skills and the ability to work efficiently in a fast-paced, remote environment.

Key Responsibilities

• Schedule consultations and follow-up appointments

• Collect and update patient demographic and insurance information

• Verify insurance eligibility and process referrals

• Manage incoming calls and route messages appropriately

• Communicate with providers and referral offices

• Maintain accurate patient records and comply with HIPAA regulations

Qualifications

• High school diploma or GED preferred

• 2+ years of healthcare experience (call center experience a plus)

• Knowledge of medical terminology and scheduling systems

• Strong communication, customer service, and computer skills

• Ability to multitask in a fast-paced, remote environment

What We Offer

• Competitive health benefits with HSA

• Monthly benefit stipend

• 401(k) with company match

• Paid time off, paid holidays, and employee appreciation events

• 24/7 Employee Assistance Program