Physician Office | Kettering | Full-Time | First Shift
The Medical Scheduler I supports patient care and access by coordinating appointments, verifying insurance, and maintaining accurate records to ensure efficient scheduling and a positive patient experience. This role communicates with patients, providers, and staff to facilitate timely and accurate scheduling in compliance with regulatory standards. Performs other duties as assigned. All job responsibilities are to be carried out in alignment with Kettering Health's mission, vision, values, and B Safe program.High school diploma or equivalent.At least 1 year of experience in customer service or a healthcare environment.
Associate degree or higher in healthcare administration, business administration, or a related field. Experience in medical scheduling, familiarity with electronic health record (EHR) systems, and knowledge of medical terminology. Certified Healthcare Access Associate (CHAA) credential.
As a faith-based, nonprofit healthcare system, Kettering Health's mission is to live God's love by promoting and restoring health. We're made up of 14 medical centers and more than 120 outpatient locations throughout western Ohio, as well as Kettering Health Medical Group. With more than 700 board-certified providers, we're dedicated to elevating the health, healing, and hope of our community.
