Job Description

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: Medical Sales Representative – Therapeutic Dermatology

Localisation: KZN- Durban Inland, Mainline & Country trip Newcastle & Ladysmith, South Africa

As a Medical Sales Representative, you are responsible for driving the commercial performance of your assigned territory, delivering sales growth while strengthening the market presence of Galderma’s dermatology portfolio.

You will act as the owner of your territory, developing and maintaining strong relationships with Dermatologists, General Practitioners, Pharmacists, and other key healthcare professionals. Through a proactive and customer-focused approach, you will identify opportunities to grow the business, enhance service delivery, and contribute to sustainable market share expansion.

Working within a highly regulated environment, you will ensure full compliance with company policies and local regulations, while executing marketing strategies and delivering high-quality scientific and product engagement. Flexibility to attend after-hours and weekend events, including congresses, workshops, and meetings, is required, as well as a commitment to continuous learning in product, disease, and competitor knowledge. Certification by the Marketing Code Authority (MCA) of South Africa (renewed every two years) is mandatory.

Key Responsibilities

• Deliver sales targets and drive market share growth within the assigned territory

• Promote and detail products to Dermatologists, targeted General Practitioners, selected Aesthetic Doctors, and Pharmacy personnel

• Build, develop, and maintain strong relationships with healthcare professionals and key opinion leaders (KOLs)

• Execute marketing strategies in alignment with business objectives

• Demonstrate strong mastery of the full sales cycle, including customer engagement, needs identification, negotiation, and closing

• Organize and lead training sessions, workshops, medical education initiatives, and participate in congresses and conferences

• Provide high-quality product and disease training to healthcare professionals and pharmacy staff

• Monitor competitor activity and gather relevant market intelligence to inform business decisions

• Ensure strict adherence to compliance, ethical standards, and regulatory requirements

• Effectively plan and manage territory activities, including customer coverage, call planning, and administrative reporting (CRM updates, call logging, data analysis)

• Manage travel and marketing expenses in line with company guidelines

• Collaborate closely with Sales Management and cross-functional teams to support business objectives

Skills & Qualifications

• Post-secondary education (BSc or related qualification preferred)

• 3–6 years’ experience as a Pharmaceutical Sales Representative with proven success in doctor detailing and territory management

• Strong understanding of the pharmaceutical sales process, including opening, probing, negotiating, and closing

• Demonstrated ability to achieve sales targets and manage a territory effectively

• Experience in dermatology and established relationships with key opinion leaders is advantageous

• Excellent communication, interpersonal, and negotiation skills

• Strong commercial acumen with a results-driven mindset

• Self-motivated, proactive, and able to work independently as well as collaboratively within a team

• Good knowledge of compliance requirements within the pharmaceutical industry

• Valid code 8 driver’s license and own transport essential

• Ideally based within the assigned territory

What we offer in return

You will be working for an organisation that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.

Our people make a difference

At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.