Job Description

To be an employee of Live! Casino Virginia, you must 21 years of age or over.

Why We Need Your Talents:

At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand

Live! is seeking a highly professional Security Ambassador with additional First Aid/CPR/AED training to join our medical safety team. This dual-role position combines proactive, guest-focused security duties with the ability to immediately respond to medical incidents on property and provide basic, qualified medical assistance until EMS arrives. The ideal candidate is calm under pressure, service-oriented, and fully certified in first aid/CPR/AED.

Responsibilities

Where You'll Make an Impact:

Security Duties

• Patrol and monitor assigned areas to maintain a safe, secure, and welcoming environment.

• Enforce property policies, observe and report suspicious activity and safety hazards.

• Respond to incidents, de-escalate conflicts, and coordinate with supervisors and law enforcement as needed.

• Prepare accurate incident reports and maintain records in a timely manner.

• Provide exceptional customer service to guests and team members.

Medical Safety Duties

• Serve as an active member of the Live! medical safety team.

• Respond immediately to customer and team member medical emergencies.

• Administer basic first aid, CPR, and AED use within the scope of training and certifications.

• Stabilize patients, communicate with arriving EMS professionals, and assist as directed.

• Determine need to initiate 911 contact and document medical incidents thoroughly.

• Maintain and restock first aid supplies and AED equipment as required.
• Other duties as assigned.

Skills to Help You Succeed

• Ability to write reports.
• Ability to use a telephone properly.
• Ability to read and understand memos.
• Knowledge of emergency trauma. Good public relations/customer service skills.
• Knowledge of universal standards for exposure to blood.
• Knowledge of required OSHA regulations.
• Ability to perform duties under frequent time pressure in an interruptive environment.

Qualifications

Must-Haves:

• High school diploma or equivalent. Additional education in emergency medical field is a plus.

• Current, valid First Aid/CPR/AED certification required.

• Prior security, public safety, or hospitality experience preferred.

• Excellent interpersonal and customer service skills; professional and approachable demeanor.

• Strong written communication and report-writing skills.

• Ability to remain calm and effective under pressure and during interruptions.

• Knowledge of bloodborne pathogen exposure protocols and relevant OSHA standards.

• Basic computer skills for incident logging and record keeping.

• Valid driver’s license preferred.

• You will be exposed to an alcohol and smoking environment and must be able to work in such environment.

• Must have the ability to secure and maintain licensure as required by any applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.

Physical Requirements:

• Ability to stand and walk for extended periods of time.
• Ability to ascend and descend stairs.
• Ability to work in extreme temperatures (both hot and cold).
• Ability to run, stoop, bend and reach outward and above the head.
• Ability to lift up to 50 lbs.
• Ability to ride a bicycle.
• Ability to operate and ride a Segway and / or other vehicles.

What We Offer

Perks We Offer You

• Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
• Free Basic Life Insurance
• Free Short Term & Long-Term Disability
• On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
• Generous retirement savings options
• Paid Time Off
• Tuition Reimbursement
• Training and pathways for career growth
• Robust Rewards & Recognition Programs
• Annual Merit Based Pay Increases
• Discretionary Performance Bonuses
• Discretionary Service Bonuses
• Free parking
• Free food and discounted meals
• Live! Hotel, Food & Beverage, and Entertainment Discounts

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

• To be part of an exciting experience unlike any other in the market.
• To be given the power and responsibility to put service and community first.
• To come together as a strong team, while valuing and celebrating our diversity.
• To be given the tools, resources, and opportunity to grow in their career.
• To work hard and have fun.
• Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.